{"id":2521561,"url":"https://alion.io/job/digit88-forward-deployed-engineer","title":"Forward Deployed Engineer","company":{"id":3813178,"name":"Digit88","domain":"digit88.com","url":"https://alion.io/company/digit88","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":{"grade":"C","score":63,"open_postings":16,"ghost_share":0.625,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":47000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AWS","optional":false},{"name":"AWS Strands Agents","optional":false},{"name":"Dependency Injection","optional":false},{"name":"DynamoDB","optional":false},{"name":"ElevenLabs","optional":false},{"name":"Function Calling","optional":false},{"name":"Java","optional":false},{"name":"LLM","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Multimodal AI","optional":false},{"name":"OpenAI","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"React.js","optional":false},{"name":"Rest API","optional":false},{"name":"Spring Boot","optional":false},{"name":"Tool Use","optional":false},{"name":"JavaScript","optional":true}],"status":"live","first_seen_at":"2026-10-14T07:25:39Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-14T18:21:58Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Role : Forward Deployed Engineer\nExperience: 5 + Years\nLocation: Bengaluru (Hybrid)\nType: Full-time\nAbout Digit88\nDigit88 is an AI-native product engineering partner helping startups and enterprises build, scale and operate intelligent software products.\nWe are a lean, high-impact team of 75+ technologists, backed by leaders with deep experience across startups and global enterprises. We build strong, outcome-driven engineering teams that solve complex, real-world problems.\nFrom GenAI applications and data platforms to enterprise-grade SaaS, we deliver scalable, reliable, production-ready systems. Our expertise spans AI/ML, RAG systems, agentic workflows and large-scale data engineering - enabling businesses to move from idea to production with speed and confidence.\nOur teams operate as a true extension of our clients, with full ownership and flexible engagement models focused on measurable business outcomes - not just delivery.\nWith 80+ AI implementations and proven success in scaling dedicated teams and driving significant cost efficiencies, we partner for long-term impact.\nWe bring experience across B2B and B2C SaaS, web and mobile platforms, e-commerce and domains such as Conversational AI, HealthTech, IoT, ESG/Energy, and Data Engineering - thriving in fast-paced, high-ownership environments.\nThe Vision:\nTo be the most trusted AI-native product engineering partner for innovative software companies worldwide, delivering ownership, speed, and measurable outcomes.\nJob Profile:\nDigit88 is seeking a hands-on Forward Deployed Engineer (FDE) who works directly with customers to discover problems, design solutions, write production-quality code, build integrations, debug issues and drive deployment of Conversational AI and customer experience applications. The FDE owns outcomes from discovery through production and must be able to code, troubleshoot and explain technical trade-offs to customer and engineering stakeholders.\nJava backend engineering and Python-based AI engineering are mandatory. Conversational AI experience is a must. Consumer-facing CCaaS experience across messaging, Digital AI and/or Voice AI is a major advantage because this role requires credible customer-facing subject-matter expertise.\nResponsibilities:\nWork directly with customer product, engineering, operations and customer experience teams to understand workflows, pain points, success metrics and technical constraints.\nTranslate customer requirements into working solutions, APIs, data models, integration contracts, implementation plans and acceptance criteria.\nBuild and maintain backend services and integrations using Java and Spring Boot for customer-facing and platform workflows.\nBuild AI/LLM capabilities in Python, including agent workflows, tool/API calling, evaluation, guardrails, automation and MLOps support.\nIntegrate Conversational AI with contact-center/CCaaS systems, CRM, ticketing, identity, knowledge bases and enterprise APIs.\nWork with ElevenLabs for Voice AI, OpenAI for LLM capabilities, and Strands as a decision-making/orchestration layer where appropriate.\nDesign secure, observable cloud solutions on AWS, using DynamoDB and PostgreSQL based on data needs. Collaborate on React-based frontend workflows as required.\nBuild for production: authentication, authorization, retries, idempotency, rate limits, timeouts, error handling, logging, monitoring, deployment and incident response.\nDesign for concurrent customer sessions and latency-sensitive interactions using appropriate multithreading, asynchronous processing, resource limits and backpressure.\nAdvance multimodal experiences spanning voice, text and images, including context management, routing, evaluation and graceful failure handling.\nPrototype quickly, validate with customers, iterate on real usage and turn successful prototypes into maintainable production systems.\nOwn technical troubleshooting and customer escalations; coordinate with Product and Engineering on platform gaps and reusable capabilities.\nDocument architecture decisions and reusable implementation patterns without sacrificing customer-specific needs or platform integrity.\nWhat success looks like:\nCustomer requirements become working, production-ready solutions with measurable outcomes.\nIntegrations and AI workflows are reliable, secure, observable and maintainable.\nCustomer issues are diagnosed and resolved quickly with clear communication and effective escalation.\nSolutions meet agreed measures such as resolution/containment, latency, reliability, adoption, satisfaction and operating cost.\nReusable patterns reduce implementation time without compromising customer requirements or platform integrity.\nRequirements:\nStrong hands-on software engineering experience, ideally 4+ years, delivering customer-facing enterprise software into production.\nMandatory Java competency for backend engineering, preferably Spring Boot, REST APIs, dependency injection, testing, exception handling and service design.\nMandatory Python competency for AI engineering, automation, LLM integrations, tool calling, evaluation and/or MLOps workflows.\nHands-on Conversational AI experience, including conversation state, context handling, fallback, escalation and production measurement.\nExperience building APIs and enterprise integrations; familiarity with authentication, webhooks, retries, idempotency, rate limits and event-driven patterns.\nStrong debugging and production-readiness skills across testing, observability, performance, reliability and secure customer-data handling.\nAbility to lead technical discovery, handle ambiguity, explain trade-offs and take ownership from problem definition through deployment.\nWorking knowledge of cloud architecture and deployment practices; AWS experience is preferred.\nGood to have:\nConsumer-facing CCaaS/contact-center experience across Messaging, Digital AI, IVR, Voice AI, routing and/or agent assist.\nAWS production experience with DynamoDB and PostgreSQL.\nReact or another modern frontend framework, sufficient to debug integrations and collaborate full-stack.\nExperience integrating ElevenLabs, OpenAI and/or Strands, or equivalent Voice AI, LLM and agent-orchestration technologies.\nPractical understanding of multimodal AI, concurrency/multithreading and high-volume, low-latency services.\nAI evaluation, prompt/version management, model monitoring, guardrails, human handoff and AI quality measurement.\nBenefits working @ Digit88:\nComprehensive Insurance (Life, Health, Accident).\nFlexible Work Model.\nAccelerated learning & non-linear growth.\nFlat organization structure driven by ownership and accountability.\nOpportunity to own and be a part of some of the most innovative and promising AI/SaaS product companies in North America and around the world.\nAccomplished Global Peers - Working with some of the best engineers/professionals globally from the likes of Apple, Amazon, IBM Research, Adobe and other innovative product companies.\nAbility to make a global impact with your work, leading innovations in Conversational AI, Energy/Utilities, ESG, HealthTech, IoT, Risk/Compliance, CyberSecurity, PLM and more.\nYou will work with a founding team of serial entrepreneurs with multiple successful exits to their credit. The learning will be immense just as will the challenges.\nThis is the right time to join us and partner in our growth","description_format":"text","description_chars":7363,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-14T11:09:17Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["conf:2","win:early"],"computed_at":"2026-10-14T20:53:45Z"},"pay":null,"html_url":"https://alion.io/job/digit88-forward-deployed-engineer","json_url":"https://alion.io/job/digit88-forward-deployed-engineer.json","meta":{"generated_at":"2026-10-14T20:53:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27882,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3813178},"rest":"https://alion.io/mcp/rest/get_company?id=3813178"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdigit88-forward-deployed-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdigit88-forward-deployed-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdigit88-forward-deployed-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/digit88-forward-deployed-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdigit88-forward-deployed-engineer"}]}