{"id":2930745,"url":"https://alion.io/job/digitail-training-specialist","title":"Training Specialist","company":{"id":55133,"name":"Digitail","domain":"digitail.com","url":"https://alion.io/company/digitail","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Factorial","truth_index":null},"role":"Education","role_family":"Education","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"unspecified","remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":104000,"period":"year","method":"global_role_seniority_cell","sample_n":695},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T14:34:56Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-20T22:24:33Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Digitail is transforming the veterinary profession with innovative, customer-focused technology. We’re building the leading all-in-one operating system for animal hospitals, empowering veterinary teams to seamlessly manage client communication, patient data, medical records, scheduling, and billing-all in one place.\nBacked by Gradient Ventures (Google’s AI fund), byFounders, Partech, New Normal, and Atomico, we’re on a mission to help veterinary professionals focus on what matters most: delivering exceptional care. At the heart of everything we do is a deep love for pets and a profound respect for the people who care for them.\nWhat You’ll Do\nProgram Design & Development\nHelp build and continuously improve a comprehensive training framework for customers and internal teams.\n\nDevelop scalable learning paths, including live, self-paced, and hybrid formats, tailored to veterinarians, technicians, client service representatives, and managers.\n\nRefine training programs based on feedback, adoption data, and new product releases.\n\nCreate and maintain playbooks, facilitator guides, and best practices to ensure consistent training delivery.\n\nParticipate in product launch projects to ensure training materials and resources are developed alongside new features and ready ahead of launch.\n\nTraining Delivery & Facilitation\nLead engaging virtual and in-person training sessions for clinics.\n\nSupport clinic go-lives and deliver in-person training.\n\nProvide hands-on guidance during go-live, helping clinic teams apply their training, navigate workflows, and build confidence using Digitail.\n\nAct as a product subject matter expert, including for new feature rollouts and workflow training.\n\nAdapt training to different roles, learning needs, and clinic environments.\n\nCoach and mentor internal teams on facilitation techniques through train-the-trainer programs.\n\nEnablement & Collaboration\nPartner with Onboarding, Account Management, and Customer Success teams to coordinate training needs and go-live readiness.\n\nProvide resources, facilitator tools, and repeatable frameworks to scale the team’s training capacity.\n\nCollaborate with Product, Data, and Customer Success teams to ensure training reflects current capabilities and customer needs.\n\nShare insights from training sessions and on-site visits to improve learning resources, workflows, and the customer experience.\n\nWhat We’re Looking For\nVeterinary industry experience, ideally within a clinic, hospital group, or veterinary software company.\n\n3+ years of experience in training, onboarding, enablement, or education, preferably in SaaS or healthcare.\n\nExperience building or improving training programs that scale effectively.\n\nStrong technical aptitude and the ability to quickly learn, teach, and troubleshoot software workflows.\n\nExcellent facilitation and communication skills, with the ability to make complex topics engaging, practical, and clear.\n\nExperience using learning management systems and data to measure training effectiveness.\n\nComfort delivering training virtually and on-site, including hands-on support in busy clinic environments.\n\nWillingness and ability to travel approximately 20% of the time for clinic go-lives and in-person training.\n\nWhy Join Digitail?\nShape the future of veterinary practice management at scale.\n\nWork with a mission-driven team backed by top investors.\n\nEnjoy a flexible, remote-friendly culture with opportunities to grow as we scale 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