{"id":1254322,"url":"https://alion.io/job/digital-biz-solutions-infrastructure-engineer","title":"Infrastructure Engineer","company":{"id":3806856,"name":"Digital Biz Solutions","domain":"dbiz.ai","url":"https://alion.io/company/digital-biz-solutions","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":7500,"max":14000,"currency":"SGD","period":"month","gross":true,"usd_annual":131544},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"ITIL","optional":false}],"status":"closed","first_seen_at":"2026-09-15T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-15T20:28:45Z","board_verified":false,"closed_at":"2026-10-15T20:28:45Z","days_open":30,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":30},"description":"The IT Infrastructure Engineer is responsible for designing, implementing, operating, and maintaining secure, reliable, and scalable ICT infrastructure to support business operations and digital services across various client projects. The role also provides end-user technical support to ensure users can effectively utilise IT systems, devices, and enterprise services.\nKey Responsibilities\n1) Infrastructure SupportDesign, implement, administer, and support server, cloud, network, endpoint, and platform infrastructure across multiple client environments.\nMonitor infrastructure health, availability, capacity, and performance to ensure reliable service delivery.\nPerform system upgrades, patch management, backup, disaster recovery, and infrastructure lifecycle management.\nImplement infrastructure automation and operational improvements to enhance efficiency and reliability.\nEnsure compliance with applicable security policies, standards, and governance requirements (client and industry-aligned).\nSupport infrastructure projects including cloud migration, technology refresh, and system implementation initiatives.\n2) End User SupportProvide Level 1 and Level 2 technical support for end-user computing devices, operating systems, productivity applications, collaboration tools, printers, and peripherals.\nTroubleshoot and resolve hardware, software, network connectivity, and access-related issues within agreed service levels (SLAs).\nSupport onboarding and offboarding activities, including workstation provisioning, software installation, account setup, and access configuration.\nAssist users with enterprise collaboration platforms, email, remote access, and workplace technology services.\nEscalate complex incidents to specialised support teams or vendors and coordinate issue resolution.\nMaintain accurate documentation of incidents, service requests, technical procedures, and knowledge articles.\nSupport IT service continuity by participating in after-hours support, maintenance windows, or incident response when required.\n3) Stakeholder & Service ManagementWork closely with client stakeholders, internal project teams, vendors, and service providers to deliver quality ICT services across concurrent engagements.\nProvide technical advice and user guidance to improve IT adoption and user experience.\nIdentify recurring issues and recommend preventive measures and service improvements.\nRequired Skills & Experience\nDegree or Diploma in Computer Science, Computer Engineering, Information Technology, or equivalent.\nProfessional certifications in AWS, Azure, CCNA, or ITIL v3 Foundation are advantageous.\nRelevant experience designing, deploying, and managing enterprise ICT infrastructure, including cloud services (e.g., AWS).\nStrong technical knowledge of network technologies (LAN, WAN, SDN, etc.) as a primary practice area; knowledge of supporting areas such as infrastructure security is beneficial.\nProactive and dedicated, with leadership and multitasking capabilities; able to work independently with minimal supervision.\nExperience in contract and vendor management.\nStrong communication skills (written and verbal) with the ability to present ideas and engage stakeholders effectively.\nTeam player with strong organisational and people-handling skills.\nSkills\nDistributed Platforms, ITIL v3 Foundations Certified, Security Compliance, Enterprise IT Infrastructure, User Support, Computer Engineering, Network Technology, AWS, Patch Management, Contract and Vendor Management, ensure service performance, Infrastructure Automation, Engaging Stakeholders, Team Player, new technologies, Able To Work Independently","description_format":"text","description_chars":3642,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-25T17:56:20Z"},{"event":"close","at":"2026-10-15T20:28:45Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":131544,"is_top_pay":false},"html_url":"https://alion.io/job/digital-biz-solutions-infrastructure-engineer","json_url":"https://alion.io/job/digital-biz-solutions-infrastructure-engineer.json","meta":{"generated_at":"2026-10-17T06:12:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8415,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3806856},"rest":"https://alion.io/mcp/rest/get_company?id=3806856"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdigital-biz-solutions-infrastructure-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdigital-biz-solutions-infrastructure-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdigital-biz-solutions-infrastructure-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/digital-biz-solutions-infrastructure-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdigital-biz-solutions-infrastructure-engineer"}]}