{"id":2084885,"url":"https://alion.io/job/digital-divide-data-supervisor-human-resources","title":"Supervisor- Human Resources","company":{"id":7693,"name":"Digital Divide Data","domain":"digitaldividedata.com","url":"https://alion.io/company/digital-divide-data","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nairobi, Kenya"],"countries":["KE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":30000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3901},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-08T10:02:49Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-11-05T03:17:48Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"About Digital Divide Data (DDD)\nDigital Divide Data (DDD) is a BPO that delivers ML data solutions and content services to Fortune 500 companies and the world’s leading academic institutions. DDD is unique in its ability to deliver end-to-end data creation, curation, labeling, and annotation services, regardless of scale, with a guaranteed level of quality.\n We are seeking a HR Supervisor to oversee day-to-day HR operations, coordinate HR administration, and support employees throughout their journey with us. Reporting to the Senior HR Manager, the Supervisor will help ensure efficient HR processes and a positive employee experience.\nKey Responsibilities\n1. Recruitment, Selection & Onboarding\nCoordinate recruitment activities, including advertising vacancies, screening applications, and arranging interviews.\n\nFacilitate relevant background checks and academic verifications in line with data protection requirements and company procedures.\n\nDeliver welcoming onboarding and orientation sessions to help new employees settle into their roles.\n\n2. Employment Contract Administration\nPrepare and issue employment contracts using approved templates and in line with applicable labour laws and internal approvals.\n\nTrack contract expiry dates and coordinate timely renewal reviews and communication of approved decisions.\n\n3. Payroll Administration\nConsolidate and verify monthly payroll inputs, process payroll, and submit it for review and approval within agreed timelines.\n\nRespond to employee payroll queries promptly and accurately while maintaining confidentiality.\n\n4. Performance Management\nCoordinate the performance review cycles, following up on timely completion of assessments.\n\nCompile and validate monthly, quarterly, and annual performance scores and prepare reports for management review\n\n5. Employee Welfare, Health & Safety\nCoordinate workplace injury reporting and WIBA claims, liaising with employees, insurers, and the relevant authorities.\n\nFacilitate the processing of medical expense claims arising from work-related injuries in line with applicable requirements.\n\nOrganize required workplace health and safety training with the relevant teams and qualified providers.\n\nCoordinate workplace safety inspections, track follow-up actions, and maintain compliance records.\n\n6. Employee Relations & Grievance Management\nServe as an approachable point of contact for employee concerns, documenting grievances and supporting impartial preliminary fact-finding.\n\nFacilitate resolution where appropriate and escalate sensitive or complex matters to the Senior HR Manager.\n\nCoordinate disciplinary processes in line with the Employment Act, 2007, company policies, and fair hearing requirements.\n\nMaintain confidential case records and report recurring issues to support improvements in the workplace.\n\n7. HR Systems & Employee Records\nKeep employee information and employment status changes accurate and up to date in the HR information system (HRIS).\n\nConduct regular data checks to maintain reliable records and support audit readiness.\n\nHandle employee information securely and confidentially, in line with data protection requirements\n\n Education: Bachelor’s degree in Human Resource Management, or a related field supported by a recognised professional qualification in HR.\n\nProfessional Standing: Membership of IHRM in good standing\n\nExperience: At least six years of progressive HR experience, including 2 years in a supervisory or HRO operations role with responsibility for coordinating team activities.\n\nHR Operations: Demonstrated experience in recruitment, onboarding, employment contract administration, employee relations, and performance review coordination.\n\nPayroll: Hands-on experience preparing, processing, and reconciling monthly payroll, validating statutory deductions, and resolving employee payroll queries.\n\nLabour Law & Compliance: Strong practical knowledge of Kenyan employment laws, fair disciplinary and grievance procedures, data protection, WIBA administration, and occupational safety and health requirements.\n\nSystems & Reporting: Proficiency in HRIS, Microsoft Excel. Experience with PTS and biometric timekeeping systems is an added advantage.\n\nAccuracy & Confidentiality: Strong numerical accuracy, sound judgement, discretion when handling sensitive information, and the ability to maintain complete, accurate, and audit-ready records.\n\nBPO Experience is an added advantage\n\n We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. If interested kindly submit your application on or before 21st October 2026","description_format":"text","description_chars":4736,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Entry & Processing","AI Training Data & Annotation","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-08T11:43:51Z"}],"visa":[],"liveness":{"score":58,"band":"ok","label":"Likely open","p_open":1,"p_active":0.777,"p_room":0.75,"age_days":27,"expected_fill_days":29,"reasons":["conf:2","win:late"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/digital-divide-data-supervisor-human-resources","json_url":"https://alion.io/job/digital-divide-data-supervisor-human-resources.json","meta":{"generated_at":"2026-11-05T06:35:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8183,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7693},"rest":"https://alion.io/mcp/rest/get_company?id=7693"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdigital-divide-data-supervisor-human-resources"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdigital-divide-data-supervisor-human-resources"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdigital-divide-data-supervisor-human-resources"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/digital-divide-data-supervisor-human-resources\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdigital-divide-data-supervisor-human-resources"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2084885}},{"tool":"search_jobs","arguments":{"company":"digitaldividedata.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2084885},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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