{"id":3233165,"url":"https://alion.io/job/digital-forms-program-manager","title":"Program Manager","company":{"id":4041613,"name":"Digital Forms","domain":"digitalforms.io","url":"https://alion.io/company/digitalforms-io","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"contractor","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Warsaw, Poland"],"countries":["PL"],"hiring_countries":["PL"],"hiring_countries_total":1,"salary":{"min":100,"max":200,"currency":"PLN","period":"hour","gross":null,"usd_annual":102000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Confluence","optional":false},{"name":"GCP","optional":false},{"name":"Jira","optional":false}],"status":"live","first_seen_at":"2025-10-15T07:46:35Z","employer_posted_date":"2025-10-15","last_verified_at":"2026-10-25T14:32:16Z","board_verified":true,"closed_at":null,"days_open":375,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":375},"description":"About Us\nAt Digital Forms, we partner with organizations to navigate digital transformation-turning complex business problems into pragmatic, scalable solutions. Our cross-functional teams design and deliver enterprise systems, mobile and web applications, data platforms, and high-impact integrations that create measurable value.\nThe Role\nWe’re hiring a Program Manager (Client Partner track) to own outcomes across multiple initiatives for a strategic client (or two large programs). You will be the senior, trusted point of contact-balancing delivery excellence with commercial growth. You’ll orchestrate multi-team execution, shape roadmaps, and expand the relationship through thoughtful upsell and cross-sell that solve real business needs.\nThis is a hands-on leadership role for someone who thrives at the intersection of delivery, strategy, and account growth.\nRequirements\nWhat You’ll Do\nOwn Program Outcomes\nTake full accountability for multi-workstream programs-delivery, quality, budget, and timelines. When things wobble, you stabilize them.\n\nAct as the Client’s Trusted Partner\nBuild executive-level relationships (Director / VP / C-suite). Lead steering committees, QBRs, and serve as the primary escalation point.\n\nLead Escalations & Recovery\nStep into difficult situations, de-escalate tension, establish facts, and drive credible recovery plans-without drama or over-promising.\n\nGovernance, Not Theater\nSet up clear cadences, KPIs, RAID, and decision logs. Ensure status reflects reality-not “green by storytelling.”\n\nDelivery Leadership at Scale\nCoordinate PMs, Tech Leads, and Designers across squads. Unblock dependencies, enforce priorities, and keep teams focused on outcomes.\n\nCommercial & Scope Control\nShape SOWs and change requests, protect scope and margin, and make trade-offs explicit to clients and teams.\n\nTranslate Strategy into Execution\nTurn business goals into delivery roadmaps and prioritized portfolios with measurable impact.\n\nExecutive Communication\nProduce concise, decision-oriented updates and run senior-level meetings with clarity and authority.\n\nWhat You’ll Bring (Must-Haves)\nSenior delivery experience\n8+ years in program / delivery / engagement management for digital products or platforms with Western clients (UK, US, DACH, Nordics).\n\nEscalation credibility\nProven experience leading high-stakes delivery escalations with VP/C-level stakeholders.\n\nScale & complexity\nManaged multi-team, high-value programs or portfolios end-to-end (budgets, dependencies, risk).\n\nExecutive presence\nCalm, structured, and credible under pressure; able to brief a CTO/CFO in 5 minutes or lead a half-day steering committee.\n\nCommercial competence\nHands-on experience with SOWs, scope negotiation, and change requests; understands delivery economics.\n\nMethods & rigor\nStrong governance mindset; experienced with Agile/Lean delivery at scale and delivery tooling (e.g., Jira, Confluence).\n\nFluent English (C1/C2)\nConfident working across time zones, cultures, and communication styles.\n\nStrong Pluses\nDeep Western exposure\nLived and worked in an English-speaking or Western European country for 12+ months.\n\nConsulting / agency background\nEspecially in nearshore or remote delivery models.\n\nTechnical literacy\nFamiliarity with cloud platforms (AWS/Azure/GCP), data, and modern product engineering.\n\nCertifications\nPSM/PSPO, PMP, PRINCE2, SAFe (useful, not required).\n\nWhat We Offer\nA pivotal, client-facing leadership role with clear impact on both delivery and growth.\n\nCompetitive compensation aligned to experience, with performance-based incentives.\n\nFlexible hours and fully remote work within Poland.\n\nSupport for professional development (training budget, certifications, conferences).\n\nDiverse, meaningful projects that move the needle for our clients.","description_format":"text","description_chars":3793,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Professional development"],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-25T09:22:56Z"}],"visa":[],"liveness":{"score":1,"band":"cold","label":"Long shot","p_open":1,"p_active":0.05,"p_room":0.28,"age_days":375,"expected_fill_days":16,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-10-25T15:38:26Z"},"pay":{"stated_usd_annual":102000,"is_top_pay":false},"html_url":"https://alion.io/job/digital-forms-program-manager","json_url":"https://alion.io/job/digital-forms-program-manager.json","meta":{"generated_at":"2026-10-25T15:38:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22685,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4041613},"rest":"https://alion.io/mcp/rest/get_company?id=4041613"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdigital-forms-program-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdigital-forms-program-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdigital-forms-program-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/digital-forms-program-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdigital-forms-program-manager"}]}