{"id":2688093,"url":"https://alion.io/job/digital-matter-operations-analyst","title":"Operations Analyst","company":{"id":60432,"name":"Digital Matter","domain":"digitalmatter.com","url":"https://alion.io/company/digital-matter","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HiBob","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12000,"max_usd":25000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":14},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Power Automate","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-08-25T13:17:45Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-16T17:09:16Z","board_verified":true,"closed_at":null,"days_open":52,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":52},"description":"Digital Matter is looking for an analytical, systems-focused and proactive Operations Analyst to improve the data, reporting, controls and automated workflows that support our operational environment.This role is ideal for someone who enjoys turning complex or fragmented operational data into trusted information, scalable processes and practical decision-making tools. The successful candidate will work across planning, procurement, production, inventory, warehousing and logistics to improve visibility, reduce manual effort and identify operational risks before they become disruptions.\nAbout the Role\nAs Operations Analyst, you will design, maintain and continuously improve the dashboards, data models, system controls and automated workflows used across Operations.\nYou will help establish reliable sources of truth for operational performance, readiness, risk and priorities. This includes improving reporting accuracy, supporting ERP and MRP data governance, developing early-warning indicators, automating repetitive activities and providing structured analysis to operational leaders.\nThe role is focused on enabling and improving how operational teams work. It is not intended to take permanent ownership of routine procurement, supply planning, production scheduling, warehouse execution or other transactional activities.\nResponsibilities\nDesign, build and maintain Operations dashboards and reporting tools. \nCreate reliable reporting across demand, supply, material readiness, production, inventory, supplier commitments, warehousing, logistics, cost and operational risk.\nDefine reporting rules, data ownership, calculation logic, refresh standards and validation controls.\nReconcile reports against source systems and investigate discrepancies before information is released.\nMaintain clear documentation so reporting logic is transparent, controlled and not dependent on individual knowledge.\nConsolidate supplier backorders, shortages, estimated delivery dates and purchasing risks into practical decision-support tools.\nDevelop early-warning indicators for material shortages, late supply, demand changes, excess inventory exposure and planning instability.\nImprove visibility of material readiness, production status, manufacturing order health, supplier performance and forecast changes.\nBuild and maintain dashboards covering production plan adherence, throughput, build readiness, quality trends and operational constraints.\nSupport analysis of production capacity, bottlenecks, yield, rework and recurring causes of disruption.\nAct as an Operations system steward for Cin7 Core or other ERP/MRP platforms.\nMonitor manufacturing order accuracy, transaction discipline, inventory movements and operational master data.\nDevelop exception reports and validation controls that identify incorrect, incomplete or ageing system transactions.\nIdentify repetitive, manual or error-prone processes and implement suitable automation.\nDevelop workflows, alerts, scripts, dashboards and integrations that reduce manual effort and improve reliability.\nMeasure the benefits delivered through process improvement, including time saved, errors prevented and risks reduced.\nProvide structured analysis and recommendations to the Head of Operations and functional leaders.\nSupport KPI development, root-cause analysis, scenario modelling and operational performance reviews.\nCreate process maps, data definitions, user guides and training materials.\nTrain users and support adoption of new reporting, system and automation solutions.\nRequirements\n• Bachelor’s degree in Industrial Engineering, Supply Chain, Information Systems, Data Analytics, Business Analytics or a related field. • Equivalent relevant experience may be considered where strong operational systems, analytics and automation capability can be demonstrated.\n2 to 5 years’ experience in operations analytics, industrial engineering, supply chain analytics, business intelligence or systems improvement.\nDemonstrated experience developing and maintaining Power BI dashboards and automated reporting workflows.\nExperience working with ERP/MRP, manufacturing, procurement, inventory, warehouse or logistics data.\nExperience improving a process from initial problem definition through implementation, adoption and measured benefit.\nAdvanced Excel skills, including Power Query, complex formulas, data modelling and structured analysis.\nStrong Power BI capability, including data transformation, DAX, dashboard design and publishing.\nExperience with ERP/MRP systems such as Cin7 Core, DEAR or similar.\nExperience with Power Automate, scripting, APIs or other workflow automation tools.\nStrong data validation, reconciliation, exception reporting and root-cause analysis skills.\nAbility to translate operational requirements into practical and scalable technical solutions.\nStrong process mapping, documentation and user-training capability.\n• Interest in the practical use of AI to improve operational 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