{"id":2069630,"url":"https://alion.io/job/digital-realty-senior-manager-solutions-engineering-2","title":"Senior Manager, Solutions Engineering","company":{"id":59797,"name":"Digital Realty","domain":"digitalrealty.com","url":"https://alion.io/company/digital-realty","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":83,"open_postings":18,"ghost_share":0,"stale_share":0.889,"repost_share":0,"time_to_fill_p50_days":8,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":111000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":22},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"AutoCAD","optional":true}],"status":"live","first_seen_at":"2026-10-08T04:42:13Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-13T17:23:32Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Position Title: Senior Manager, Solutions Engineering\nLocation: Singapore\nYour role\nProvides pre-sales technical support to the Sales organisation to ensure that solutions align with customer requirements and provides maximum value to the parties. The Solutions Engineer serves as the “technical face” of Digital Realty and must understand the business, operational and technical requirements of customers and present solutions while considering opportunities for up-sell, geographical cross-sell or unlocking strategic value.\nExpected to build strong working relationships with colleagues both within country, within region and across the globe, whilst being the primary technical interface between the various functions involved in supporting our customers.\nWhat you’ll do\nSupport the Enterprise Accounts teams in technical sales and solutions.\nDirect prospect engagements, including the leading of building and site tours, technical pre-sales calls and proposal generation, pricing and contract negotiations.\nUnderstand and document customer technical needs both from a critical infrastructure and fit-out perspective, to then design and present solutions to meet those needs.\nWhere appropriate act as the technical Subject Matter Expert for multi-site deployments, ensuring that the approach to the design, deployment and pricing of solutions is consistent across regions.\nTo be the Subject Matter Experts of your region, involving attaining a deep understanding of the data centres in sub-region including, but not limited to, critical electrical/mechanical infrastructure supporting the whitespace, security features, connectivity services and other site-specific nuances. The Solutions Engineers will take ownership for all technical requirements associated with the opportunities that they support.\nLiaise with internal stakeholders, including Design Engineering & Construction (DE&C), Service Operations, Customer Success, Asset/Portfolio and Implementation teams to ensure designed solutions meet customer needs whilst adhering to defined standards and production requirements.\nWork with other Solutions Engineers, Bid Management and Sales to serve as a coordination and review point for technical components of customer RFI/RFPs.\nSupport Design Construction and Engineering (DE&C) Team by providing customer insight into future design workshops.\nProduce Statements of Works (requirements capture) suitable for third party partners to produce accurate pricing for customer proposals.\nParticipate in forecasting, pipeline and market analysis.\nSupport the Sales teams by engaging in technical requirements capture and defining of technical solutions for a range of customers.\nCoordinate and perform data centre site tours, providing technical information to the customer before, during and after the tour.\nRespond effectively, verbally or in writing, to complex inquiries and customer complaints.\nFacilitate workshop style sessions with customers to extract important aspects of customer requirements.\nWhat you’ll need\nBachelor level (e.g. Degree in science, engineering or related discipline or equivalent).\nWork Experience in the Data Centre sector or telecommunications for at least 5-8 years; Or design consultancy for at least 8-10 years.\nPrior Management experience is essential.\nITIL Expert Certified is desirable but not required.\nPM Certified is desirable but not required.\nExperience using CAD, Visio, or other drawing-based software’s (Basic level).\nElectrical, mechanical, or building services engineering experience.\nExperience of using tools such as Salesforce, AutoCAD is beneficial.\nAbility to present complex technical solutions in a simplified manner to articulate solutions and benefits to stakeholders with varying degrees of technical knowledge.\nStrong ability to focus ambiguous customer needs into specific, deliverable requirements.\nA strong commitment to delivering excellent customer service to clients and co-workers.\nAbility to learn and apply technical and business concepts quickly.\nWork well under pressure and take a proactive approach to unusual occurrences.\nAbility to clearly communicate solutions and the ability to present to audiences from all levels within an organisation is essential.\nAbility to comprehend, analyse, and interpret complex project documents.\nExperience of data centre design, business critical infrastructure management and data centre environment awareness.\nExperience of operating in, and supporting a sales environment\nElectrical, Mechanical, Network or Operational data centre experience is essential.\nProven Project Management experience being advantageous.\nExperience of using tools such as Salesforce, AutoCAD is beneficial.\nAbility to travel and work onsite.\nA bit about us\nDigital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.\nTo learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.\nWhat we can offer you\nOur rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.\nJoin us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.\nApply today, take charge of your career and grow your talents with us.\nHealth and Safety\nSafety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.\nOur Compensation Philosophy\nDigital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.","description_format":"text","description_chars":6927,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Singapore","iso":"SG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Data Centers & Colocation","Web Hosting & VPS"],"lifecycle":[{"event":"open","at":"2026-10-08T05:51:56Z"}],"visa":[],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.59,"p_room":0.945,"age_days":5,"expected_fill_days":8,"reasons":["conf:2","stale_co","velocity","win:mid"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/digital-realty-senior-manager-solutions-engineering-2","json_url":"https://alion.io/job/digital-realty-senior-manager-solutions-engineering-2.json","meta":{"generated_at":"2026-10-13T20:07:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31022,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":59797},"rest":"https://alion.io/mcp/rest/get_company?id=59797"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdigital-realty-senior-manager-solutions-engineering-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdigital-realty-senior-manager-solutions-engineering-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdigital-realty-senior-manager-solutions-engineering-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/digital-realty-senior-manager-solutions-engineering-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdigital-realty-senior-manager-solutions-engineering-2"}]}