{"id":1145853,"url":"https://alion.io/job/digital-realty-sr-manager-data-center-operations","title":"Sr. Manager Data Center Operations","company":{"id":59797,"name":"Digital Realty","domain":"digitalrealty.com","url":"https://alion.io/company/digital-realty","size_band":"501-1000","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":84,"open_postings":18,"ghost_share":0,"stale_share":0.833,"repost_share":0,"time_to_fill_p50_days":3,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Clifton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":150000,"max":172000,"currency":"USD","period":"year","gross":null,"usd_annual":172000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AutoCAD","optional":false},{"name":"ISO 27001","optional":false},{"name":"Microsoft Project","optional":false},{"name":"Outlook","optional":false},{"name":"SOC 2","optional":false}],"status":"live","first_seen_at":"2026-09-23T14:41:31Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T02:24:57Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Manager Data Center Operations\nYour role\nThe Manager Data Center Operations is responsible for overseeing the execution of local data center operations at one or more data center properties. Data center operations include, but are not limited to:\nEngineering operations and core infrastructure maintenance\n\nData center construction management, commissioning and start-up\n\nDelivery of data center services including colocation, connectivity, raised floor services and deployment\n\nInstallation and management of all cable and network infrastructure supporting facility and customer connectivity\n\nTechnical event management including post-event root cause analysis and infrastructure repair\n\nWhat you’ll do\nExecute all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.\n\nSupervises all construction activity and installations, in coordination with internal and external construction resources, to ensure system design, installation and testing adhere to operational standards.\n\nWitness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation.\n\nManages provisioning of data center services including colocation, connectivity, raised floor services, deployment and any additional services to be delivered to data center customers.\n\nManages all local customer installations, in coordination with Sales Engineering, Design & Construction and Colocation Operations to coordinate customer move-ins and turn-ups, including deployments, power circuit installations and connectivity requirements.\n\nOversees local installation, maintenance and repair of all network infrastructure supporting all Digital Realty and customer connectivity in coordination with internal IT and network personnel.\n\nSupervise local engineering team to ensure adherence to standard operating procedures, sequence of operations and maintenance standards to guarantee execution of Digital Realty’s periodic maintenance program and maintenance calendar.\n\nDevelop, implement and audit local standard operating procedures, sequence of operations and maintenance standards to be in compliance with Digital Realty’s standards and industry best practices.\n\nSupervise local change management processes including the review and approval of all Method of Procedures (MOPs) for maintenance and one-time/emergency repair events in coordination with onsite personnel, contractors and customers.\n\nManage all maintenance and repair contracts to ensure compliance with maintenance standards and operational requirements. Confirm all vendors are qualified and adhere to Digital Realty’s performance standards and scopes of work.\n\nResponsible for timely execution of data center services such as remote hands, customer installations and service requests.\n\nSupervise security personnel and manage security systems including the adherence to security policies and compliance programs (as required by the Property Manager)\n\nAct as primary technical and operational contact for data center customers - both as the technical lead and local point of escalation during emergency events and day to day operations. Develop knowledge of customer’s core business and the business function of the customer’s local datacenter operation.\n\nManage technical and operational incidents at the property, including the implementation of emergency response procedures, resource coordination, customer communication, root-cause analysis and post event remediation.\n\nIdentify trends and analyze risks to articulate implications and impact to data center operations. Track operational metrics and other data to provide Senior Management oversight and control for both snapshot data and long-term trend analysis.\n\nIdentify process based improvements that generate operational and financial efficiencies including the development and presentation of the business case.\n\nSupport Property Manager with the management of expenses and assist all budgeting, forecasting and reporting requirements by providing capital and expense requirements and justifications.\n\nSupport pre-sales process, including, but not limited to, conducting sales tours and reviewing lease proposals and lease agreements to confirm compliance with Digital Realty standards and local requirements.\n\nSupport various accreditation initiatives, including, but not limited to, SSAE16, SOC2, ISO 27001, etc. as may be required by Digital Realty.\n\nMaintain compliance with local health & safety (i.e. OSHA) standards and national electrical and building codes.\n\nWhat you’ll need\n10 years related facility management experience in data center operations (or related electrical or mechanical engineering field) with minimum of 5 years’ experience managing or leading data center operations teams in a large scale mission critical environment. Bachelor’s degree in electrical or mechanical engineering preferred.\n\nSolid and proven experience in the construction, commissioning, acceptance and operation of mission critical systems, including state-of-the-art electrical distribution systems, static and rotary UPS, emergency standby generation, fire alarm/suppression and monitoring systems\n\nExtensive knowledge of structured cabling systems, networking and connectivity standards, and hardware installation requirements.\n\nProficient experience in colocation operations, including the installation and deployment of cage, rack and cable infrastructure, as well as, power circuit installation and power monitoring.\n\nExperience working with and deploying telecom and network providers, specifically in Meet Me Room and POP room environments\n\nExperience managing a change control environment\n\nStrong quantitative and qualitative reasoning skills, with demonstrated ability to determine event root causes, performance shortfalls and required corrective actions.\n\nKnowledge of industry data center standards, policies & methodologies\n\nKnowledge of performance management & critical awareness methods and implementation standards\n\nStrong interpersonal, presentation and communication skills\n\nStrong organizational skills and detail oriented\n\nExperience managing own budget and analyzing expenses\n\nProficiency in Microsoft Word, Excel and Outlook and familiarity with Microsoft Project, Visio or AutoCad\n\nFamiliarity with Computerized Maintenance Management Systems (CMMS), Data Center Infrastructure Management (DCIM), and power metering system\n\nA bit about us\nDigital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.\nTo learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.\nOperations\nOur Operations team keeps our customers’ infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.\nWhat we can offer you\nOur rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.\nJoin us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.\nApply today, take charge of your career and grow your talents with us.\nHealth and Safety\nSafety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.\nOur Compensation Philosophy\nDigital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.\nOur published pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and geographical location. Individual pay is based on additional factors including but not limited to job-related skills, experience, and relevant education and/or training. Moreover, an employee’s total compensation package varies by role and may include salary, cash bonus or commissions, and equity awards not quantified below.\nCompensation range: $150,000 to $172,000. This compensation range represents the Company’s good faith belief as to what it will pay as a base salary for this position at the time of this posting.\nBenefits: For this role, Benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.","description_format":"text","description_chars":10015,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Real Estate","Data Centers","Property Management"],"lifecycle":[{"event":"open","at":"2026-09-23T15:06:54Z"}],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.617,"p_room":1,"age_days":0,"expected_fill_days":3,"reasons":["conf:3","stale_co","velocity","win:early"],"computed_at":"2026-09-24T05:45:00Z"},"pay":{"stated_usd_annual":172000,"is_top_pay":true},"html_url":"https://alion.io/job/digital-realty-sr-manager-data-center-operations","json_url":"https://alion.io/job/digital-realty-sr-manager-data-center-operations.json","meta":{"generated_at":"2026-09-24T09:36:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}