{"id":1276854,"url":"https://alion.io/job/digital-sport-technical-account-manager","title":"Technical Account Manager","company":{"id":2433215,"name":"Digital Sport","domain":"digitalsport.co","url":"https://alion.io/company/digitalsport-co","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"D","score":40,"open_postings":14,"ghost_share":1,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Zug, Switzerland"],"countries":["CH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":103000,"max_usd":237000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1651},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2018-02-15T11:45:44Z","employer_posted_date":"2018-02-15","last_verified_at":"2026-10-17T06:22:44Z","board_verified":false,"closed_at":null,"days_open":3167,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":3167},"description":"Our client is a global agency who are experts in proprietary fan engagement, focused on captivating audiences through the distribution of content for mobile websites and native mobile apps.\nOur client is now seeking an experienced Technical Account Manager who can build and maintain client relationships, articulate technical solutions to non-technical stakeholders, oversee project deliveries and help generate new business opportunities. To be successful, the Technical Account Manager must be able to guide both the internal and client teams to ensure the tone of the engagement, delivery and technical solution is on track.\nAs a subsidiary of a larger global media and entertainment company, our client is a team of digital strategists, technologists and artists. With offices and professional relationships all over the globe, some of the world’s most visible brands look to them for their unique perspective on the way digital technology is changing their businesses, and the lives of the customers they serve.\nThis position will be based out Zug, Switzerland offices and requires frequent travel across Europe.\nThis person reports into the VP, Client Services.\nOur client are fortunate to work with the world’s leading sports, media and entertainment companies, many of whom operation 24/7. Because they work tirelessly to support their clients, there are times when they put in late nights and weekend hours.\nJob Requirements\nFluent in English and German; fluency in French a plus\n\n7-10 years of experience delivering software solutions\n\nStrong technical experience and knowledge in the following:\nSoftware Development Lifecycle (SDLC) process\n\nComplex systems such as CMS/VMS\n\nNative mobile applications\n\nStrong technical aptitude and willingness to learn new technologies and processes\n\nAbility to articulate technical solutions to non-technical client stakeholders\n\nAbility to interface with technical stakeholders\n\nAbility to manage multiple high-profile projects simultaneously\n\nAbility to motivate and support disparate project teams\n\nStrong verbal, written, presentation, and interpersonal communication skills\n\nResponsibilities\nResponsible for overall account management\n\nBuild and maintain client relationships; solicit and act on client feedback\n\nManage client expectations and ensure successful project deliveries\n\nEducate clients and internal team members as it relates to the SDLC process and relevant technical topics\n\nMonitor day-to-day activities of entire project team; review project risks and scope to foresee potential problems and proactively identify solutions; identify refinement opportunities and deliver improvements\n\nPresent work to clients; participate in new business opportunities\n\nAssess Request for Proposals (RFPs) and prepare proposal, estimate and SOW documentation\n\nManage project health, specifically the project allocated hours and budget","description_format":"text","description_chars":2885,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false},{"language":"German","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Sports","Event Marketing"],"lifecycle":[{"event":"open","at":"2026-09-26T02:00:27Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.133,"p_room":0.28,"age_days":3167,"expected_fill_days":26,"reasons":["conf:47","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/digital-sport-technical-account-manager","json_url":"https://alion.io/job/digital-sport-technical-account-manager.json","meta":{"generated_at":"2026-10-19T09:32:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6706,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2433215},"rest":"https://alion.io/mcp/rest/get_company?id=2433215"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdigital-sport-technical-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdigital-sport-technical-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdigital-sport-technical-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/digital-sport-technical-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdigital-sport-technical-account-manager"}]}