{"id":3056251,"url":"https://alion.io/job/digital-tool-die-sales-administrative-assistant","title":"Sales Administrative Assistant","company":{"id":697914,"name":"Digital Tool & Die","domain":"digitaltooldie.com","url":"https://alion.io/company/digitaltooldie","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Grandville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":24,"currency":"USD","period":"hour","gross":null,"usd_annual":48000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-21T18:54:49Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-03T00:38:43Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Digital Tool and Die is an established tool and die shop located in Grandville Michigan. We specialize in designing and fabricating world-class sheet metal stamping dies, roll forming, fixtures, fabrication, and special applications to meet the industrial needs for automotive, furniture, prototyping, appliance, and U.S. Military.\n Sales Administrative Assistant\nPosition Summary\nDigital Tool & Die is seeking a detail-oriented and organized Sales Administrative Assistant to support the Sales and Project Management teams. This position plays a key role in maintaining accurate records, supporting customer communications, processing work orders, and ensuring efficient workflow through the company’s ERP system. The ideal candidate is customer-focused, highly organized, and capable of managing multiple priorities in a fast-paced manufacturing environment.\nEssential Duties and Responsibilities\nAdministrative & Customer Support\nProvide administrative and clerical support to both customers and internal team members.\nAnswer, screen, and direct incoming phone calls in a professional and courteous manner.\nPrepare, edit, and distribute correspondence, reports, memos, forms, and emails.\nMaintain electronic and hard-copy filing systems in accordance with company procedures.\nAssist with scheduling meetings, appointments, and occasional travel arrangements.\nRun company-related errands as needed.\nHelp maintain a clean, organized, and professional office environment.\nERP & Data Management\nEnter work orders accurately and efficiently into the Global Shop Solutions (GSS) ERP system.\nCoordinate the transfer of new work order packages to the Project Coordinator for review and release.\nMaintain accurate ERP records and assist with data verification, updates, and system maintenance activities.\nPerform data entry and record management while ensuring compliance with company procedures.\nSales & Project Support\nSupport the Sales and Project Management teams with customer documentation, order processing, and administrative tasks.\nAssist in preparing customer correspondence, quotations, project documentation, and sales-related materials.\nMaintain customer records and ensure sales information remains current and accurate.\nHelp coordinate communication between customers and internal departments to support project execution.\nAssist with departmental initiatives aimed at improving workflow efficiency, organization, and customer service.\n Qualifications\nPrevious experience in an administrative, office support, customer service, or manufacturing office environment preferred.\nStrong proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.\nExperience with ERP systems, preferably Global Shop Solutions (GSS), is a plus.\nExcellent organizational, communication, and time-management skills.\nStrong attention to detail with a high level of accuracy and professionalism.\nAbility to manage multiple tasks, prioritize workload, and meet deadlines with minimal supervision.\n Professional, positive attitude with strong interpersonal skills and a willingness to learn.\nAbility to work effectively in a team-oriented manufacturing environment.\n Family / Individual Medical\nDental\nVision\nLife insurance\nDisability insurance\nPaid medical leave\nAllowance for prescription safety glasses and safety shoes\nIn house chiropractor appointments\n401K plan + employer match\n8 paid holidays + regular vacation\nOvertime premiums\nPersonal savings 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