{"id":1264231,"url":"https://alion.io/job/digitide-solutions-desktop-support-engineer-2","title":"Desktop Support Engineer","company":{"id":2218705,"name":"Digitide Solutions","domain":"digitide.com","url":"https://alion.io/company/digitide","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":80,"open_postings":10,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":4,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Linux","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-16T05:44:39Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-10-01T01:00:15Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Desktop Support Engineer is an IT professional who troubleshoots and maintains computer hardware, software, and network connections for an organization\n Technical Support: Resolve hardware and software issues reported via helpdesk tickets, phone, or in person.\n System Setup: Install, configure, and update operating systems (Windows, macOS, Linux) and office applications.\nHardware Maintenance: Repair or replace computer parts, printers, scanners, and mobile devices.\n User Management: Manage user accounts, permissions, and password resets using tools like Active Directory\n Graduate","description_format":"text","description_chars":586,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-09-25T21:45:40Z"}],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.137,"p_room":0.35,"age_days":15,"expected_fill_days":4,"reasons":["conf:4","stale_co","velocity","win:tail"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/digitide-solutions-desktop-support-engineer-2","json_url":"https://alion.io/job/digitide-solutions-desktop-support-engineer-2.json","meta":{"generated_at":"2026-10-01T11:59:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"search","counted_by":"address","units_charged":0,"used_today":0,"day_limit":null,"remaining_today":null,"minute_limit":null,"resets_at":"2026-10-02T00:00:00Z"}}}