People Advisor (Employee Relations)

Salary: £40,000 per annum

Closing date: 30/10/2026

Position: People Advisor (Employee Relations)

Location: Sutton Coldfield, Birmingham (Hybrid flexible working)

Job Type: Full-Time, Fixed-Term Contract (18-months)

Salary: Up to £40,000 per annum

BetheTrustedVoiceBehindOur PeopleDecisions

AtDignity,we'recommittedtocreatingasupportive,inclusiveandhigh-performingworkplacewhereourcolleaguescanthrive.AsanEmployeeRelationsAdvisor,you'llplayavitalroleinhelpingmanagersnavigatepeoplemattersconfidently,fairlyandconsistently,whilstensuringwedeliveranoutstandingcolleagueexperienceacrossthebusiness.

ThisisanexcellentopportunityforanexperiencedHRorERprofessionalwhoenjoysbuildingstrongrelationships,solvingcomplexpeoplechallengesandinfluencingpositiveoutcomes.

WhatYou'llBeDoing

Asatrustedadvisortomanagersandcolleaguesacrosstheorganisation,you'llprovideexpertguidanceonawiderangeofemployeerelationsmatters,helpingtominimiseriskwhiledeliveringpractical,people-focusedsolutions.

Keyresponsibilitiesinclude:

• Managingemployeerelationscaseworkfromstarttofinish,includinginvestigations,hearingsandoutcomes.

• Advisingandcoachingmanagersonperformance,probationandemployeerelationsmatters.

• Supportingthedeliveryofpeopleinitiativesthroughdata,insightsandreporting.

• Deliveringandsupportingpeoplemanagementtrainingacrossthebusiness.

• BuildingcollaborativerelationshipswithstakeholdersacrosstheorganisationandwiderPeopleteam.

• Supportingthedeliveryofapositivepeopleagendathroughouttheemployeelifecycle.

What we're looking for

We'relookingforsomeonewhocombinesrobust employeerelationsexpertisewithexcellentstakeholdermanagementskillsandagenuinepassionforhelpingpeoplesucceed.

You'll ideally have:

• ProvenexperiencemanagingemployeerelationscaseworkandadvisingmanagersonawiderangeofERmatters.

• StrongknowledgeofUKemploymentlaw,policyinterpretationandproceduralfairness.

• Experiencecoachingandinfluencingmanagerstoachievepositivepeopleoutcomes.

• Excellentwrittencommunicationskillswiththeabilitytoproducehigh-qualitydocumentationandreports.

• Strongorganisationalskillswiththeabilitytomanagecompetingprioritiesanddeadlines.

• Advancedstakeholdermanagementandrelationship-buildingcapability.

• ExperienceusingHRsystemsanddatatosupportdecision-making.

• Adaptable,resilientandcomfortablemanagingchallengingconversations.

• CIPDLevel5(orabove),orequivalentexperience.

You'll enjoy this role if you

• Youenjoyhelpingmanagersmakeconfident,fairandbalancedpeopledecisions.

• Youcanbalancecommercialthinkingwithempathyandprofessionalism.

• Youthriveinafast-pacedenvironmentwherenotwodaysarethesame.

• Youenjoybuildingstrongrelationshipsandbeingatrustedpartnertothebusiness.

• You'repassionateaboutcreatingapositiveemployeeexperienceanddrivingcontinuousimprovement.

What you can expect from us

Whether you’re stepping into broader responsibility or deepening your expertise, we’ll support you with a benefits package designed to help you thrive, both professionally and personally.

• Time to recharge - 25 days’ annual leave plus bank holidays, giving you the space to rest and maintain a healthy balance.
• Recognising your impact - Opportunity to earn a yearly bonus of up to £500.
• Healthcare when it matters - Private medical cover for you, giving peace of mind and quicker access to treatment.
• Planning for your future - 4% matched pension contribution to help you build long-term financial security.
• Peace of mind - Life assurance cover at 2x your salary to support your loved ones.
• Support when you need it - Access to a 24/7 Employee Assistance Programme, occupational health services and confidential counselling.
• Developing your potential - Ongoing development opportunities, including apprenticeships and clear career progression pathways.
• Everyday savings and perks - Access to MyStaffShop, our employee rewards platform, offering savings across high street and online retailers, alongside eyecare support, flu jabs and additional lifestyle discounts.
• Making work easier - Free on-site parking available at most of our locations.

What are the next steps?

If this sounds like the next step in your career and you’re ready to support families and lead with professionalism, simply hit the ‘apply’ button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.

Why Life Services Group

Life Services Group exists to help every family in Britain navigate the hardest moments of life. We bring together trusted names across funeral services, crematoria and cemeteries, legal services, direct cremation and wills, including Dignity Funeral Directors, CMG, Simplicity Cremations, Dignity Legal Services and Farewill, so families can get more of the support they need in one place.

Our ambition is to support one in three families across the UK as they plan for, navigate and deal with death. We want to set a new standard for care, service and simplicity across the sector.

Death is part of life, and being there for families when it matters is what we do. That means making difficult moments feel more supported, more straightforward and more human.

We are building a modern group that supports families at every stage, from planning ahead with wills and funeral plans, to arranging a funeral, cremation or burial, and managing probate afterwards. This is a defining moment for our business. With stronger foundations, clearer strategy and real momentum, we can change end-of-life care for the better. We are modernising how we work, investing in our colleagues and technology, and helping more families than any one brand could alone.

Wherever you work in Life Services Group, in one of our local teams, specialist brands or group functions, you’ll be part of work with meaningful purpose. You will help families through some of life’s hardest and most important moments.

Across all our brands, we want colleagues to grow with us through better training, stronger support, modern tools and clearer opportunities to build skills and confidence. You’ll be part of teams who care deeply about what they do, look out for each other and take pride in doing work that matters.

You will also help shape the future of end-of-life care. That means making support simpler, more connected and more human for families, while each brand keeps the identity, expertise and community connection people already know and trust.

If you want a career with meaningful purpose, room to grow with us and the chance to shape the future, find your Life’s work.

FCA Statement

Dignity is part of a group that includes FCA-regulated activities, and some roles may be subject to relevant training, screening, conduct, and regulatory requirements. This will be confirmed as part of the recruitment process.

Equality, Diversity and Inclusion Statement

Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable.

We reserve the right, depending on application numbers, to close or extend the closing dates for positions; we would therefore recommend an early application.