{"id":2070796,"url":"https://alion.io/job/dijital-team-addictive-technology-solutions-senior-microsoft-cloud-engineer","title":"Senior Microsoft Cloud Engineer","company":{"id":4553,"name":"Dijital Team","domain":"dijitalteam.com","url":"https://alion.io/company/dijitalteam","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":85,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0.5,"time_to_fill_p50_days":21,"computed_at":"2026-10-28T05:59:10Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Colombo, Sri Lanka"],"countries":["LK"],"hiring_countries":["LK"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":37000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3508},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Microsoft Defender","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"PowerShell","optional":false},{"name":"SharePoint","optional":false},{"name":"TCP/IP","optional":false},{"name":"VPN","optional":false},{"name":"Windows Server","optional":false},{"name":"Cloudflare","optional":true},{"name":"Copilot","optional":true},{"name":"Service Desk","optional":true}],"status":"live","first_seen_at":"2026-07-02T05:41:41Z","employer_posted_date":"2026-07-02","last_verified_at":"2026-10-29T00:33:43Z","board_verified":true,"closed_at":null,"days_open":118,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":117},"description":"About the Role\nWe are seeking an experienced Senior Microsoft Cloud Engineer to become the senior technical escalation point within a managed services engineering team.\nThis is a hands-on Level 3 role focused on Microsoft 365, Azure and modern cloud infrastructure. You will own complex technical issues through to resolution, deliver customer infrastructure projects, provide expert technical guidance, and mentor Level 1 and Level 2 engineers.\nThe role is suited to a technically strong engineer who enjoys solving complex problems while actively building the capability, confidence and technical standards of the wider engineering team.\nAbout the Client\nYou will be working with an established managed technology services provider delivering managed IT, cybersecurity, cloud and networking solutions. The organisation is focused on combining exceptional technical expertise with automation and modern technology to deliver high-quality services to its customers.\nIdeal Profile\nTechnical Expertise - Essential\nExpert-level Microsoft 365 knowledge\nMicrosoft Entra ID and Microsoft Intune\nAzure\nExchange Online and SharePoint Online\nMicrosoft Teams and Microsoft Defender\nWindows Server and Active Directory\nGroup Policy\nDNS and DHCP\nTCP/IP networking and VPN technologies\nBackup and disaster recovery\nPowerShell\nDesirable Experience\nDatto RMM and Datto EDR\nRocketCyber\nCisco Meraki\nCloudflare\nMicrosoft Purview\nAzure Virtual Desktop\nIT Glue and Autotask PSA\nMicrosoft Copilot\nPersonal Attributes\nTakes ownership and sees complex issues through to completion\nStrong troubleshooting and technical decision-making abilities\nCommunicates clearly with customers and colleagues\nOrganised, self-motivated and comfortable in a fast-paced managed services environment\nEnjoys mentoring and developing other engineers\nDemonstrates a commitment to continual learning\nHas a genuine appetite for solving difficult technical challenges and improving technical standards\nResponsibilities\nTechnical Escalation\nAct as the primary technical escalation point for Level 1 and Level 2 engineers\nTake ownership of complex technical issues through to resolution\nConduct root cause analysis and implement long-term solutions\nSupport engineers with troubleshooting and technical decision-making\nEnsure escalated issues are resolved efficiently and appropriately documented\nMicrosoft 365 & Azure\nProvide expert technical support across Microsoft 365 and Azure\nSupport Microsoft Entra ID, Intune, Exchange Online, SharePoint Online, Teams and Defender\nWork with Conditional Access and Microsoft Secure Score\nManage Azure Virtual Machines, Networking, Storage, Files, Backup, Identity and Azure Virtual Desktop\nMaintain current knowledge of Microsoft technologies, security recommendations and best practices\nProject Delivery\nPlan and implement customer infrastructure projects end-to-end\nDeliver Microsoft 365 migrations and Azure deployments\nImplement Intune solutions and Windows Server upgrades\nModernise Active Directory environments\nDeliver infrastructure refreshes and security improvements\nImplement backup and disaster recovery solutions\nSupport network upgrades and larger cloud infrastructure deployments\nMentoring & Technical Leadership\nMentor and support Level 1 and Level 2 engineers\nBuild the technical capability of the wider service desk\nReview escalated issues with engineers to improve knowledge and confidence\nDevelop technical documentation and internal technical standards\nRecommend improvements to systems, automation and operational processes\nDocumentation & Standards\nMaintain high-quality technical documentation\nDevelop and improve standard operating procedures\nEnsure customer environments align with established technical standards\nIdentify opportunities to automate repetitive technical tasks\nContribute to continuous improvement across technical operations\nHow we take care of our team\nGet paid in Australian Dollars\nMedical insurance from day one for you + spouse (or parents if unmarried)\nGenerous OPD coverage from doctor visits to all your medical needs\nHome office setup allowance to build your ideal workspace\nInternet allowance to keep you connected\nGym & wellness allowance to stay fit and balanced\nWork hard, play hard - regular team events & engagement activities\nDiji Assist - Mental health & counseling support when you need it\nWe invest in you - reimbursement for industry certifications\nOpen-door culture - your ideas and feedback always matter\nFlexible work - home or office, wherever you do your best work\nRewards & recognition that actually recognize you\nGreat christmas & financial year-end parties to unwind with your loved ones","description_format":"text","description_chars":4650,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Health insurance","Home office"],"hiring_locations":[{"name":"Sri Lanka","iso":"LK","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Help Desk & Service Desk","Managed IT Services (MSP)","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-10-08T06:50:52Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.429,"p_room":0.28,"age_days":118,"expected_fill_days":21,"reasons":["conf:3","velocity","win:tail","crowd:"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/dijital-team-addictive-technology-solutions-senior-microsoft-cloud-engineer","json_url":"https://alion.io/job/dijital-team-addictive-technology-solutions-senior-microsoft-cloud-engineer.json","meta":{"generated_at":"2026-10-29T02:20:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3538,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4553},"rest":"https://alion.io/mcp/rest/get_company?id=4553"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdijital-team-addictive-technology-solutions-senior-microsoft-cloud-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdijital-team-addictive-technology-solutions-senior-microsoft-cloud-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdijital-team-addictive-technology-solutions-senior-microsoft-cloud-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dijital-team-addictive-technology-solutions-senior-microsoft-cloud-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdijital-team-addictive-technology-solutions-senior-microsoft-cloud-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2070796}},{"tool":"search_jobs","arguments":{"company":"dijitalteam.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2070796},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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