{"id":3769048,"url":"https://alion.io/job/diligent-robotics-implementation-technician","title":"Implementation Technician","company":{"id":63113,"name":"Diligent Robotics","domain":"diligentrobots.com","url":"https://alion.io/company/diligent-robotics","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T19:39:26Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-06T11:35:44Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"What we’re doing isn’t easy. But nothing worth doing ever is.\nAt Diligent Robotics, we’re building a future where robots work alongside human teams. Our robot, Moxi, works in hospitals across the country delivering supplies, medications and lab samples so nurses and clinical staff can spend more time with patients. Join our mission-driven, venture-backed team and help bring Moxi robots to new hospitals.\nResponsibilities\nThe Implementation Technician helps launch Moxi robots at new hospitals by testing robots in real-world conditions, training hospital staff and supporting the team so every launch goes smoothly. This is not an engineering role, and no robotics background is required.\nTest Moxi robots from start to finish on real hospital routes, and report clear, accurate feedback to our engineers.\nTrain clinical and non-clinical hospital staff on how to work with Moxi robots, and introduce Moxi to hospital leaders.\nMonitor and assist robots safely as they move through busy hospital hallways during our implementation phase.\nAnswer questions from hospital staff and, occasionally, patients and visitors about the robot.\nHelp prepare robots and sites: receive and pack robots, set up request stations, and label maps in our software.\nCollect data that helps engineers fix door and elevator issues.\nKeep training materials and team resources up to date.\nFlag issues early and support Specialists and Engineers wherever needed.\n\nQualifications\nCustomer service experience; you’re friendly, patient and calm when things get hectic.\nClear communication in person, by phone and over chat.\nStrong organization; you can keep several tasks moving at once.\nIndependence; you learn quickly, ask good questions and make sound decisions on your own.\nCollaborative team player; Able to work closely with the team and leads while still being able to anticipate needs or take initiative to support progress. \nComfort with technology and curiosity about how things work.\nHealthcare or hospital experience is a plus, not a requirement.\nWhat Makes You Stand Out\nHigh school diploma or GED.\nAbility to travel across the U.S., up to 70%. \nA flexible schedule, including some nights, weekends and holidays, and before- or after-hours on-call support during launches.\nValid US driver’s license. \nAbility to stand and walk for extended periods across large hospital campuses, and to lift up to 40 lbs.\nAbility to meet and maintain hospital vendor credentialing (e.g., drug screen, immunizations, background check).","description_format":"text","description_chars":2504,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Medical & Healthcare Robotics"],"lifecycle":[{"event":"open","at":"2026-11-04T21:03:47Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 3","filings_12m":3,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":217500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":75,"reasons":["conf:3","win:early"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/diligent-robotics-implementation-technician","json_url":"https://alion.io/job/diligent-robotics-implementation-technician.json","meta":{"generated_at":"2026-11-06T14:32:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27005,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":63113},"rest":"https://alion.io/mcp/rest/get_company?id=63113"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdiligent-robotics-implementation-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdiligent-robotics-implementation-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdiligent-robotics-implementation-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/diligent-robotics-implementation-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdiligent-robotics-implementation-technician"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3769048}},{"tool":"search_jobs","arguments":{"company":"diligentrobots.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3769048},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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