{"id":210313,"url":"https://alion.io/job/dilitrust-account-manager","title":"Account Manager","company":{"id":39245,"name":"DiliTrust","domain":"dilitrust.com","url":"https://alion.io/company/dilitrust","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":93,"open_postings":14,"ghost_share":0,"stale_share":0.071,"repost_share":0,"time_to_fill_p50_days":111,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab 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customers in 50 countries, with 80% of them being CAC 40 companies\nOur Ambition\nTo become the first French legal tech Unicorn, reaching a valuation of over €1 billion\nOur Recognition\nDiliTrust is recognized for offering a positive and stimulating work environment\nWe are proud recipients of the “Happy at Work” and “Tech at Work” labels since 2019\nWhat will you find at DiliTrust?\nInnovation: Be at the forefront of legal tech advancements\nGlobal Impact: Collaborate with diverse teams in an international and multicultural environment\nCareer Growth: Grow and evolve within the future unicorn of legal tech\nStimulating Workplace: Experience our positive “Happy at Work” culture\nYour Tasks\nAs an Account Manager, you will engage with senior executives of multinational corporations as well as mid-sized companies in both the private and public sectors\nYou will work closely with CEOs, Board members, and management teams to develop and grow strategic client relationships\nActing as a true product expert, you will be the voice of the customer internally, collaborating with sales, development, and marketing teams\nAs part of your missions\nBuild and nurture strong relationships with a portfolio of key clients\nManage contract renewals and ensure long-term customer retention\nIdentify and act on upsell and cross-sell opportunities to achieve targets\nAct as a consultant on the product, supporting and guiding clients in their use of the solutions\nMonitor KPIs related to business cases and product usage\nProfile Required\nBachelor’s degree (minimum) with at least 5 years of relevant experience\nFluent Arabic / English bilingual\nAbility to develop long-term strategic plans for customers\nExcellent presentation and communication skills\nStrong ability to manage all aspects of a project\nComfortable working in an international, multicultural environment\nStrong desire to learn and become a functional expert on multiple software products\n⭐ Versatile, autonomous, assertive, customer-oriented, and a true team player\nWhy join us?\nLocation: Dubai\nJoin a fast-growing company in a truly international environment (France, Italy, Spain, Canada, Germany, Dubai & Mexico City)\n25+ nationalities: a cosmopolitan and multicultural mindset\nWork-life balance matters at DiliTrust\nA key moment to join DiliTrust in terms of growth and opportunities\nOur Values\nAt DiliTrust, our values guide everything we do:\nTrust: Transparency and integrity in every action\nInclusion: A culture of empathy, diversity, and belonging\nHands-on Spirit: Initiative, resilience, and action-oriented thinking\nExcellence: Constantly pushing boundaries to innovate\nTeam Success: Collaboration is at the heart of everything we achieve\nRecruitment Process\n1⃣ HR interview\n2⃣ Hiring Manager interview (on-site)\n3⃣ Chief of CS 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