{"id":1719664,"url":"https://alion.io/job/dillards-servicenow-developer","title":"ServiceNow Developer","company":{"id":674538,"name":"Dillard's","domain":"dillards.com","url":"https://alion.io/company/dillards","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Little Rock, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":67000,"max_usd":154000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":123},"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false},{"name":"ServiceNow","optional":false},{"name":"JavaScript","optional":true},{"name":"PowerShell","optional":true}],"status":"live","first_seen_at":"2026-08-12T18:37:53Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-04T00:47:02Z","board_verified":true,"closed_at":null,"days_open":52,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":52},"description":"THE OPPORTUNITY\nWe are seeking an experienced ServiceNow Developer to build and maintain solutions across IT Service Management (ITSM) and custom-scoped applications.\nTHE TEAM\nThis role is on our Software Integration and Administration team, which consists of closely-knit team members who value diverse skills, experiences, and perspectives. Our team is constantly evolving, requiring a high degree of adaptability and initiative. We foster a collaborative environment where you’ll receive the support you need to master new technologies, grow your skill set, and contribute to our collective success.\nWHAT YOU WILL DO\nThe responsibilities below represent the core functions of the role and are not an exhaustive list of all duties.\nDevelop and configure ServiceNow solutions (workflows, scripting, integrations, UI, and extensions).\nEnsure platform stability, performance, and upgrade-readiness using best practices.\nDeliver production-ready solutions and balance declarative with programmatic development.\nArchitect and automate business processes while identifying needs through team coordination.\nBuild strong relationships with vendors and clients to meet quality standards.\nWrite and maintain high-quality code that remains stable through upgrades.\nProactively identify solutions to business-impacting IT issues.\nTranslate business goals into technical requirements while acting as a bridge between infrastructure teams and end-users.\nParticipate in an on-call rotation.\nTHE \"MUST-HAVES\"\nAuthorization to work in the United States without sponsorship\nAbility to work onsite at Corporate Headquarters in Little Rock, AR\nServiceNow Certified Application Developer (CAD) certification\nBachelor’s degree in Computer Science, Information Systems, or a related field\nThree or more years of hands-on ServiceNow development experience\nExperience with Workflow Studio and IntegrationHub\nHands-on integration experience using MID Servers\nStrong understanding of the ServiceNow data model and CMDB concepts\nAnalytical and problem-solving abilities\nExcellent oral and interpersonal communication skills\nProficient in scripting and automation, with strong system analysis and client-solution skills\nExperience leveraging AI-assisted development tools to accelerate coding, troubleshooting, and platform configuration\nTHE \"NICE-TO-HAVES\"\nSkilled at working within a team-oriented, collaborative environment\nCertified Implementation Specialist credentials (ITSM)\nFamiliarity with ServiceNow App Engine Studio (AES)\nExperience in application development, with proficiency in Java, JavaScript, or PowerShell preferred\nStrong technical documentation skills\nLocation & Hours: This is a full-time, on-site position located at our Little Rock, Arkansas headquarters. A high level of attendance is required as an essential function of this position.\nNo immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position","description_format":"text","description_chars":2917,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Luxury Retail"],"lifecycle":[{"event":"open","at":"2026-10-02T20:07:54Z"}],"visa":[],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.545,"p_room":0.35,"age_days":51,"expected_fill_days":18,"reasons":["conf:9","win:tail"],"computed_at":"2026-10-03T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/dillards-servicenow-developer","json_url":"https://alion.io/job/dillards-servicenow-developer.json","meta":{"generated_at":"2026-10-04T01:55:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2606,"day_limit":5000,"remaining_today":2394,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}