{"id":229779,"url":"https://alion.io/job/directive-it-intern-remote-mex","title":"IT Intern (Remote MEX)","company":{"id":5344,"name":"Directive","domain":"directiveconsulting.com","url":"https://alion.io/company/directive","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Mexico City, Mexico","Puebla, Mexico","Tijuana, Mexico","Guadalajara, Mexico"],"countries":["MX"],"hiring_countries":["US","MX"],"hiring_countries_total":2,"salary":null,"salary_estimate":{"min_usd":13500,"max_usd":26000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":829},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Notion","optional":false},{"name":"Slack","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-07-24T19:38:04Z","employer_posted_date":"2026-07-24","last_verified_at":"2026-11-07T11:25:20Z","board_verified":true,"closed_at":null,"days_open":105,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":105},"description":"Directive Consulting is the performance marketing agency for SaaS and Tech companies. We use Customer Generation (a marketing methodology developed by us) which focuses on SQLs and Customers instead of traditional metrics like MQLs. We offer Paid Media, SEO/Content, CRO, and Video to our clients by creating comprehensive digital marketing strategies that allow our clients to hit their SQL targets, every time.\nAt Directive, we’re always looking ahead to connect with talented professionals who excel at crafting strategies that elevate search visibility, developing compelling content, and delivering value to audiences.\nAs we continue to grow, we’re always seeking forward-thinking individuals who thrive in fast-paced environments, are obsessed with analytics and storytelling, and are eager to make their mark in B2B tech and SaaS marketing.\nAbout The Role\nThis role is part time (4 hours a day) and reports to the IT Manager. We are seeking a motivated and detail-oriented IT Intern to support our IT team. This is an excellent opportunity for someone interested in gaining hands-on experience in IT support, security, asset management, and user onboarding/offboarding processes. The ideal candidate will be tech-savvy, organized, and eager to learn while contributing to the smooth functioning of our IT infrastructure.\nRoles & Responsibilities\nKey Responsibilities:\nUser Onboarding/Offboarding:\nAssist with adding/removing new users to platforms such as Google Workspace, Krisp, Zoom, Slack, and LastPass.\n\nInventory and Asset Tracking:\nSupport the IT team in managing inventory, including tracking hardware and software assets.\n\nEnsure accurate records of IT equipment and licenses.\n\nTicket Management:\nHandle IT tickets, including password resets, app installations, and adding/removing users in Slack channels.\n\nPrioritize and route tickets to the appropriate team members (Finance, IT Manager, or self) as needed.\n\nDocumentation and Knowledge Base Updates:\nAssist in creating and updating how-to guides and IT documentation on the Notion IT page.\n\nEnsure all resources are clear, accurate, and accessible for internal users.\n\nAdministrative Support:\nCreate shipping labels for IT-related shipments as required.\n\nProvide general administrative assistance to the IT team as needed.\n\nWhat You Offer\nCurrently pursuing or recently completed a degree in Information Technology, Computer Science, or a related field.\n\nBasic understanding of IT systems and tools (e.g., Google Workspace, Slack, Zoom).\n\nStrong organizational skills with attention to detail.\n\nAbility to prioritize tasks and manage time effectively.\n\nExcellent communication skills, both written and verbal.\n\nFamiliarity with ticketing systems and knowledge base platforms (e.g., Notion) is a plus.\n\nWhat we offer\nWe have a set living wage at Directive\nMedical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle\nBenefits To Support The Whole Person\nMental - Access to certified therapists through Spring Health, membership to Headspace\nPhysical - Gympass\nTime Off - Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1)\nFinancial - Savings fund with a 5% company match\nWork Environment Requirements\nAs a remote-first company we primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background.\nTo perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.\nIf you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, direct your inquiries to .\nFor global locations, you must have established and current work authorization and permanently reside in that country.\nAdditional Information\nAt Directive, one of our core values is People First. We’re committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.\nWhat We Offer\nWe have a set living wage at Directive\nMedical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle\nIncluding a 100% employer-paid plan for you and a 50% employer contribution for your dependents\nBenefits to Support the Whole Person:\nMental - Access to certified therapists through Spring Health, membership to Headspace\nPhysical - Gympass\nTime Off - Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave\nFinancial - Traditional and Roth 401(k) with a 3% company match\nBonus - Annual bonus based on tenure, which scales in total amount over time\nAnnual Anniversary Trip to Newport Beach, CA with peers and executive leadership for fun and entertainment!\nWork Environment Requirements\nAs a remote-first company, you’ll have the ability to work from anywhere in the US, with the option to enjoy our state-of-the-art offices in Irvine, California. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, the UK, and Australia. For global locations, you must have established and current work authorization and permanently reside in that country.\nThis role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background.\nTo perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.\nIf you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, direct your inquiries to .\nAdditional Information\nAt Directive, one of our core values is People First. We’re committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-DC1","description_format":"text","description_chars":7526,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Home office","Insurance coverage","Life insurance","Parental leave","Unlimited PTO"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Mexico","iso":"MX","kind":"country"},{"name":"Mexico City","iso":null,"kind":"city"},{"name":"Puebla","iso":null,"kind":"city"},{"name":"Guadalajara","iso":null,"kind":"city"},{"name":"Tijuana","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Search Engine Optimization (SEO)","Lead Generation","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-09-05T09:38:34Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.227,"p_room":0.28,"age_days":105,"expected_fill_days":35,"reasons":["conf:2","win:tail","crowd:junior"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/directive-it-intern-remote-mex","json_url":"https://alion.io/job/directive-it-intern-remote-mex.json","meta":{"generated_at":"2026-11-07T12:01:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12941,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5344},"rest":"https://alion.io/mcp/rest/get_company?id=5344"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdirective-it-intern-remote-mex"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdirective-it-intern-remote-mex"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdirective-it-intern-remote-mex"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/directive-it-intern-remote-mex\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdirective-it-intern-remote-mex"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":229779}},{"tool":"search_jobs","arguments":{"company":"directiveconsulting.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":229779},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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