{"id":2784043,"url":"https://alion.io/job/directv-it-software-engineer-2","title":"IT Software Engineer 2","company":{"id":1755713,"name":"DIRECTV","domain":"directv.com","url":"https://alion.io/company/directv-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["El Segundo, United States","United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":111122,"max":201653,"currency":"USD","period":"year","gross":null,"usd_annual":201653},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"CI/CD","optional":false}],"status":"live","first_seen_at":"2026-10-16T00:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-17T17:41:48Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"The IT Software Engineer 2 is a self-managed, emerging IT professional responsible for feature development within specific domains or component sets. This role requires an individual who can make sound technical decisions based on end-to-end impact, data, and hands-on experience, while demonstrating clear ownership of the development and design lifecycle. The Software Engineer 2 operates with moderate independence, contributing directly to team outcomes while building the depth of expertise needed to progress toward more senior technical roles. This pivotal role is responsible for driving the technical design, implementation, and reliability of our next-generation Customer Experience (CX) orchestration platforms, centered on AWS, Genesys Cloud, and Salesforce Service Cloud.\nHere’s what you’ll do:\nMake informed technical decisions based on end-to-end impact, historical data, and prior experience within assigned domains.\nTake ownership of the development and design process for assigned systems or components, ensuring solutions are functional, scalable, and maintainable.\nLead feature development efforts with minimal oversight from senior engineering staff.\nCollaborate daily with cross-functional teams (product, QA, design, and other engineering pods) to align on technical solutions and delivery timelines.\nParticipate actively in code reviews, providing and incorporating constructive feedback to uphold software quality standards.\nContribute to and maintain technical documentation, ensuring knowledge is captured and shared across the team.\nTroubleshoot and resolve moderately complex technical issues within a specific discipline or component set.\nProvide basic mentorship and guidance to junior engineers or less experienced team members.\nSupport portions of larger team initiatives while independently leading smaller project components.\nCommunicate progress, blockers, and risks to team leads in a timely manner to avoid schedule delays.\nWhat you’ll need to be successful:\nExperience & Technical Skills\n3 - 5 years of professional software engineering experience.\nAt least 2 years focused on high-scale Contact Center as a Service (CCaaS), CX enterprise software of Field Services enterprise software.\nExperience with AWS Services and CI/CD pipelines for cloud native or CCaaS application deployments.\nExperience designing and building reliable workflows and integrations in major CRMs, specifically Salesforce.\nAdvanced programming proficiency across multiple languages and frameworks.\nSolid understanding of system design and architecture principles.\nDemonstrated experience taking features from design through implementation and deployment.\nCore Competencies\nStrong analytical and problem-solving skills with a data-driven approach to decision-making.\nAbility to handle complex assignments with moderate autonomy and periodic review.\nDeveloping in-depth knowledge within a specific technical discipline, applied to solve standard-complexity problems.\nEffective collaborator who works well within immediate team structures.\nClear written and verbal communication skills, particularly for documentation and cross-team coordination.\nMay require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer’s proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law.\nThis is a remote position that can be located anywhere in the United States, with the exception of Alaska. #LI-Remote\nA career with us comes with big rewards:\nDIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location.\nThe Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.\nDIRECTV WAGE ZONES: $111,122 - $201,653\nLow (N1): $111,122 - $166,583\nMid (N2): $116,970 - $175,350\nHigh (N3): $128,667 - $192,885\nTop (N4): $134,516 - $201,653\nClick HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process.\nPlease note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package.\nApply today!\nFair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTV\nCompliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process","description_format":"text","description_chars":4921,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Broadcasting","Streaming & OTT Platforms"],"lifecycle":[{"event":"open","at":"2026-10-17T13:39:01Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 28 · green card filings: 12","filings_12m":28,"filings_prev_12m":74,"green_card_filings_12m":12,"median_offered_wage_usd":171000,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":18}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.858,"p_room":1,"age_days":1,"expected_fill_days":11,"reasons":["conf:4","win:early"],"computed_at":"2026-10-17T22:23:31Z"},"pay":{"stated_usd_annual":201653,"is_top_pay":true},"html_url":"https://alion.io/job/directv-it-software-engineer-2","json_url":"https://alion.io/job/directv-it-software-engineer-2.json","meta":{"generated_at":"2026-10-17T22:23:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":258,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1755713},"rest":"https://alion.io/mcp/rest/get_company?id=1755713"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdirectv-it-software-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdirectv-it-software-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdirectv-it-software-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/directv-it-software-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdirectv-it-software-engineer-2"}]}