{"id":1508289,"url":"https://alion.io/job/disa-sr-associate-backgrounds","title":"Sr. Associate, Backgrounds","company":{"id":1972635,"name":"DISA","domain":"disa.com","url":"https://alion.io/company/disa-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9500,"max_usd":23000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-07-08T00:00:00Z","employer_posted_date":"2026-07-08","last_verified_at":"2026-10-15T02:46:03Z","board_verified":true,"closed_at":null,"days_open":100,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":100},"description":"DISA Global Solutions is an industry-leading safety and compliance solutions provider with customers across the Globe since 1986 and more than 1,200+ Team members across more than 30 locations. When you join the DISA Team, you join an industry leader that more than 30% of fortune 500 companies use. With a rich history of IT innovation, we have more than 55,000 customers and complete more than 10 million orders each year.\nDISA is proud to be a “Top Workplaces” award winner across multiple locations in 2023. We offer competitive pay, a robust benefits package, and an exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities for career advancement. We host monthly appreciation events, and our internal learning and development team provides the resources for employees to engage in continuing education and training.\nThe Verifications Specialist position will report to the department Supervisor/Team Lead. The Verification's Specialist is responsible for verifying information provided by applicants. Job-specific knowledge will be obtained through training and hands-on experience. The procedures we follow to deliver a complete and compliant report will change occasionally. The Verifications Specialist will be instructed in any new policies or procedures, so that they can anticipate potential issues for clients and provide assistance to clients in adapting to any changes that may affect the clients results or the manner in which they are obtained.\nResponsibilities/Job Duties:\nConduct phone interviews and internet-based research to complete and verify employment, education, and Professional License information as reported by Client applicants.\n\nOrganize assigned work to be completed in priority order, within an assigned time frame.\n\nCommunicate with individuals via telephone to complete assigned employment, education, and reference verifications.\n\nReconcile any discrepancies identified during the investigation.\n\nEnsure client guidelines are followed.\n\nMonitor pending work levels to ensure timely completion of Client background reports.\n\nMaintain strict quality standards.\n\nContributes to the team effort by accomplishing related results as needed.\n\nRequirements:\nExtremely proficient in written as well as spoken English.\n\nAbility to efficiently and effectively use MS Office programs.\n\nExperience in customer service-related activities such as high-volume call centers, customer support centers, insurance claims centers, help centers for financial institutions, scripted call contacts, or service support lines preferred.\n\nStrict attendance for scheduled work shifts is an essential function of the job along with the ability to flex OT as needed with little to no notice to address inventory levels within production.\n\nAbility to utilize and leverage available training documentation and process guides to resolve issues and meet production targets.\n\nAbility to leverage multiple data research and processing applications internal and external to meet or exceed expected production targets on a daily basis.\n\nAbility to meet quality targets set by the organization.\n\nRequired Education:\nMinimum HSC, Graduates preferred.\nCompetencies:\nIndividual responsibility and accountability is paramount in every role. Fulfilling these requirements in a supportive and professional manner in all interactions is expected.\n\nUnderstanding of current web-browsing technology and effective use of internet navigation tools.\n\nAbility to work in a team oriented, fast-paced environment.\n\nAbility to meet and/or exceed daily production quotas.\n\nTyping (40-45 WPM) with 90% Accuracy.\n\nProficient with most Microsoft Office suite (Word, Excel, Outlook).\n\nData Entry/ Database Navigation skills.\n\nWritten and Verbal Communication skills.\n\nOrganizational skills for electronic and physical files and documents.\n\nAbility to work effectively with standard office equipment (telephone, copier, fax).\n\nMaintain Confidentiality/Maintain Professional Discretion.\n\nMulti-task between elements such as phone and PC.\n\nAbility to work in a fast-paced and high-volume environment.\n\nActive listening skills to interpret information accurately.\n\nPersistence and assertiveness in obtaining information.\n\nAbility to work well independently and in teams.\n\nAbility to focus attention on details.\n\nAbility to work under pressure and meet tight deadlines.\n\nAbility to learn and understand highly specialized and detailed information.\n\nDISA Global Solutions is an equal opportunity employer committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, caste, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, marital status, or any other legally protected status. Any questions, please contact our DISA Recruiting Team (Careers-India <  >)","description_format":"text","description_chars":4955,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Human Resources","Occupational Health"],"lifecycle":[{"event":"open","at":"2026-09-30T06:50:14Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.341,"p_room":0.28,"age_days":100,"expected_fill_days":24,"reasons":["conf:26","win:tail","crowd:"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/disa-sr-associate-backgrounds","json_url":"https://alion.io/job/disa-sr-associate-backgrounds.json","meta":{"generated_at":"2026-10-16T10:57:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9582,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1972635},"rest":"https://alion.io/mcp/rest/get_company?id=1972635"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdisa-sr-associate-backgrounds"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdisa-sr-associate-backgrounds"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdisa-sr-associate-backgrounds"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/disa-sr-associate-backgrounds\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdisa-sr-associate-backgrounds"}]}