{"id":3047178,"url":"https://alion.io/job/discoverycube-director-of-operations","title":"Director of Operations","company":{"id":720003,"name":"Discoverycube","domain":"discoverycube.org","url":"https://alion.io/company/discoverycube-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":94,"open_postings":4,"ghost_share":0,"stale_share":0.25,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Management","role_family":"Management","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sylmar, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":110000,"currency":"USD","period":"year","gross":null,"usd_annual":110000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T00:09:27Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-03T02:57:26Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Come join the fun and make a difference with Discovery Cube! For over 25 years, we've been inspiring kids and educators alike with our hands-on science education initiatives and interactive exhibits. Our four core initiatives - STEM proficiency, early childhood education, healthy living, and environmental stewardship - are future-forward in promoting life-long-learning. Plus, with our immersive campuses in Orange County and Los Angeles, as well as our educational outreach programs, there are endless opportunities for learning exploration. As a prominent advocate for modern science education, we believe in empowering our learners with real-world applications and spotlighting science as a solution and force for good. Don't miss out on the excitement and join our important mission today!\nPosition:\nThe Director of Operations will be responsible for overseeing the day-to-day administrative and operational functions of Discovery Cube Los Angeles, ensuring efficient and effective support of the organization’s mission to inspire and engage children through science, technology, engineering, and mathematics (STEM) education. The Director of Operations will work closely with the Executive Director and leadership team to develop and implement operational strategies, optimize resources, and enhance organizational systems to maximize impact. In addition, the Director of Operations will lead the execution of new projects and initiatives that expand the center’s offerings, improve infrastructure, and enhance the visitor experience. This position reports to the Executive Director.\nResponsibilities:\nOperational Leadership:\nOversee daily operations, including facilities management, visitor services, operations-related IT systems, safety protocols, and people.\nEnsure operational excellence by implementing policies and procedures that enhance efficiency and effectiveness across all departments.\nDevelop and maintain systems for tracking and reporting on operational performance metrics.\nNew Projects & Initiatives:\nLead the planning and execution of new initiatives that align with the Cube’s strategic goals, including expansions, capital improvements, and special programs.\nCollaborate with various departments to integrate new programs, exhibits, events, and activities into the operational framework.\nManage timelines, budgets, and resources for new projects, ensuring they are delivered on time and within scope.\nFoster innovation by identifying and implementing new technologies, processes, or partnerships that support the Cube’s mission.\nStaff Management:\nLead, manage, and develop managers within Guest Services, Retail, Café, Volunteers, and Memberships team, providing guidance and mentorship to ensure a high level of staff performance and engagement.\nSupport recruitment, onboarding, training, and development processes for staff and volunteers.\nEnsure compliance with labor laws, safety regulations, and organizational policies.\nBudgeting and Financial Oversight:\nCollaborate with Executive Director and Finance to develop and manage the annual operational budget.\nMonitor operational expenses to ensure cost-effective management of resources.\nProvide oversight of contracts, vendor relationships, and purchasing to ensure alignment with budgetary goals.\nVisitor Experience:\nWork with the program and exhibit teams to ensure a seamless visitor experience from arrival to departure, aligning with the center’s educational mission.\nManage the maintenance and improvement of the physical space, ensuring a safe, welcoming, and accessible environment for visitors and staff.\nDevelop strategies to improve visitor satisfaction and address feedback.\nStrategic Planning and Partnerships:\nCollaborate with leadership to contribute to the development of long-term strategies for organizational growth and sustainability.\nIdentify and cultivate partnerships with community organizations, vendors, and other stakeholders to enhance operational capacity.\nCompliance and Risk Management:\nEnsure compliance with all local, state, and federal regulations, including health and safety standards.\nManage risk mitigation efforts and develop contingency plans to ensure continuity of operations.\nServe as the point of contact for insurance, legal, and regulatory matters.\nQualifications:\nBachelor’s degree in Business Administration, Nonprofit Management, Operations, or a related field (Master’s degree preferred).\nMinimum of 5-7 years of experience in operations management, preferably in a non-profit, educational, or museum environment.\nDemonstrated experience in managing teams, facilities, and budgets.\nStrong leadership and decision-making skills, with a focus on team development and problem-solving.\nExcellent organizational and communication skills.\nAbility to manage multiple projects and priorities in a fast-paced environment.\nExperience with technology systems (IT, ticketing, CRM) and facility management is a plus.\nMust be available to work a flexible schedule, including early mornings, evenings, weekends, and holidays, based on operational needs. \nWhat’s In It For You: \nMedical, dental and vision insurance\nOptional supplemental insurance coverage\n401K with up to 4% match after one year for full-time employees\n14 Free general admission tickets per year\n4 Bubblefest tickets plus admission\n10% of on-site dining and shopping discount\nEmployee discounts through ADP\nAccrued paid time off for full-time employees\n10 paid company holidays\nCompensation\nCompensation\n$80,000—$110,000 USD\nDiscovery Cube provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. \nThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.","description_format":"text","description_chars":6115,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Flexible 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