{"id":98584,"url":"https://alion.io/job/dispatch-senior-product-designer","title":"Senior Product Designer","company":{"id":7521,"name":"Dispatch","domain":"dispatch.me","url":"https://alion.io/company/dispatch","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Design","role_family":"Design","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["San Francisco, United States","New York, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":116000,"max_usd":215000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":182},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Human-in-the-Loop","optional":false}],"status":"live","first_seen_at":"2026-08-04T19:10:25Z","employer_posted_date":"2026-08-04","last_verified_at":"2026-10-17T15:56:17Z","board_verified":true,"closed_at":null,"days_open":73,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":73},"description":"Role overview:\nOwn design end-to-end for a core area of the Dispatch platform: the custodian and data workflows at the center of how firms move and manage client data. You are accountable for the quality of what ships, not just the spec.\n\nLead the definition of high-impact product experiences. From problem decomposition and discovery to defining experience requirements, crafting workflows, and delivery high-fidelity designs.\n\nYou design complex, data-dense UX for financial advisors and the teams who support them, by turning large, messy data into something legible and usable.\n\nWeave new capabilities into existing user-facing workflows so the product stays coherent and scalable as it grows, rather than adding one-off screens.\n\nShape how product design integrates with engineering & product management through close collaboration, iterative prototyping, and hands-on implementation guidance.\n\nYou are a primary contributor to growing and advocating for design as a function at Dispatch, building the foundational structures the practice needs as it scales, starting with the design system.\n\nExperience & Background:\n5+ years of experience in product design, UX, or HCI, with a proven ability to execute high-craft, technically informed solutions, and a personal track record of shipping complex work end-to-end.\n\nA portfolio that shows comprehensive ownership, from discovery through shipped features, on real products with real constraints.\n\nDemonstrated experience designing complex, data-dense interfaces or workflow tools, not primarily consumer or marketing work.\n\nMeaningful contribution to a design system: components, patterns, or documentation you have owned, maintained, and championed.\n\nGrounding in facts and principles: you plan and run research and usability testing, and turn what you learn into design decisions.\n\nA track record of communicating the \"why\" behind design decisions and navigating complex requirements across engineering, product, and business.\n\nComfort operating in ambiguity with a proactive approach to problem-solving in mission-critical, time-sensitive environments.\n\nCharacteristics:\nSharp judgment - You reason from first principles, ask the right questions, and make sound calls when requirements are ambiguous or custodian rules conflict.\n\nCraft you hold yourself to - Your work has an eye: spacing, hierarchy, interaction and error states. The quality of your output reflects a standard you set for yourself, not just what was asked.\n\nBias for action - You default to high-quality output shipped quickly. You start finding the right direction before everything is defined, and you drive decisions to closure.\n\nDriven and proactive - You are intrinsically motivated. You find the problems that matter and push them forward without waiting to be assigned.\n\nSharp collaborator, low ego - You work tightly with PMs and engineers, give and take feedback with directness and care, and know when to push back and when to align. You assume positive intent and keep your cool.\n\nUser advocate - You design from real user needs, bring user insight into decisions, and advocate for the experience even when it is inconvenient.\n\nStay curious and open to growth - actively building fluency in emerging technologies like AI to unlock creativity, accelerate progress, and amplify impact\n\nYou'll stand out if you have:\nExperience in fintech, wealth management, or another enterprise or regulated industry.\n\nFamiliarity with front-end coding and how the front end is built, enough to support implementation that meets our design standards and scales, and to be a stronger partner to engineering.\n\nFacilitation skills to lead workshops and align cross-functional partners on user needs and direction.\n\nExperience designing AI-native surfaces: human-in-the-loop flows, review-and-approve patterns, and confidence or uncertainty states.\n\nExperience seeking out and folding new tools and methods of operating, designing and building into your own workflow.\n\nLocation:\nRemote (USA), or in-person in New York City. Our NYC office is open to you as much as you want.\n\nDispatch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.","description_format":"text","description_chars":4487,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"New York","iso":null,"kind":"city"},{"name":"San Francisco","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Field Service Management Software"],"lifecycle":[{"event":"open","at":"2026-08-04T19:10:25Z"}],"visa":[],"liveness":{"score":24,"band":"cold","label":"Long shot","p_open":1,"p_active":0.668,"p_room":0.36,"age_days":73,"expected_fill_days":39,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/dispatch-senior-product-designer","json_url":"https://alion.io/job/dispatch-senior-product-designer.json","meta":{"generated_at":"2026-10-17T18:50:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1860,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7521},"rest":"https://alion.io/mcp/rest/get_company?id=7521"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdispatch-senior-product-designer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdispatch-senior-product-designer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdispatch-senior-product-designer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dispatch-senior-product-designer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdispatch-senior-product-designer"}]}