{"id":1532714,"url":"https://alion.io/job/distro-front-desk-agent","title":"Front Desk Agent","company":{"id":106818,"name":"Distro","domain":"distro.agency","url":"https://alion.io/company/distro","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":86,"open_postings":13,"ghost_share":0,"stale_share":0.769,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-10-06T05:45:30Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":16,"max":16,"currency":"USD","period":"hour","gross":null,"usd_annual":32000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-29T23:26:46Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-06T23:35:46Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"About Us We are redefining hospitality through modern design, intuitive technology, and warm, personalized service. We're not a typical hotel-we're a creative, forward-thinking space built for guests who appreciate style, comfort, and a seamless experience. If you're someone who loves connecting with people and creating memorable stays, this is the place for you.\nPosition Overview As a Front Desk Agent, you are the first point of contact for our guests. You'll deliver exceptional service, solve problems with confidence, and ensure every guest feels valued from check-in to check-out.\nKey Responsibilities Greet guests warmly and handle check-ins and check-outs with professionalism Manage reservations, room assignments, and guest communications (phone, email, in person) Process payments, verify identification, and maintain accurate records Resolve guest concerns with empathy and efficiency, escalating when necessary Coordinate with housekeeping and maintenance to ensure room readiness Promote hotel amenities, local attractions, and upsell services when appropriate Maintain a clean, organized, and secure front desk area What You Bring Previous front desk or customer service experience (hospitality preferred) Strong communication skills and a calm, solutions-focused mindset Ability to multitask and stay composed in a fast-paced environment Familiarity with hotel systems (StayNTouch experience is a plus) Flexibility to work mornings, evenings, weekends, and holidays if ever needed A team-oriented attitude and a genuine passion for guest service What We Offer $18/hour, paid weekly W2 employment with full company-paid medical, dental, and vision benefits Paid time off and holiday pay Employee discounts on hotel stays and amenities Opportunities for growth, advancement, and cross-training A stylish, supportive, and modern work environment Open to search in Dallas,TX External Client - Kapstones Hotel Franchise LLC","description_format":"text","description_chars":1937,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-30T16:59:42Z"}],"visa":[],"liveness":{"score":48,"band":"ok","label":"Likely open","p_open":1,"p_active":0.529,"p_room":0.9,"age_days":6,"expected_fill_days":12,"reasons":["conf:1","stale_co","win:mid","comp:brand"],"computed_at":"2026-10-06T05:45:30Z"},"pay":{"stated_usd_annual":32000,"is_top_pay":false},"html_url":"https://alion.io/job/distro-front-desk-agent","json_url":"https://alion.io/job/distro-front-desk-agent.json","meta":{"generated_at":"2026-10-07T01:06:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1886,"day_limit":5000,"remaining_today":3114,"minute_limit":60,"resets_at":"2026-10-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":106818},"rest":"https://alion.io/mcp/rest/get_company?id=106818"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdistro-front-desk-agent"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdistro-front-desk-agent"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdistro-front-desk-agent"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/distro-front-desk-agent\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdistro-front-desk-agent"}]}