{"id":3532800,"url":"https://alion.io/job/distro-injury-adjuster","title":"Injury Adjuster","company":{"id":3883115,"name":"Distro","domain":"distro.io","url":"https://alion.io/company/distro-3","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":100,"open_postings":97,"ghost_share":0,"stale_share":0.175,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Legal","role_family":"Legal","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Colorado Springs, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":57000,"max":77000,"currency":"USD","period":"year","gross":null,"usd_annual":77000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T17:09:25Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-02T06:11:00Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Salary (Colorado Springs, CO): $57,000 - $77,000 / year\nSchedule: Monday - Friday, 9:00 a.m. - 5:30 p.m. (Local Office Time)\nWork Type: Hybrid (Relocation assistance is not available)\nAbout the Role: Experienced claims professional needed to deliver exceptional member service. The Injury Adjuster will handle non-attorney-involved soft tissue bodily injury claims and related auto physical damage exposures, managing claims from investigation to resolution while providing proactive, concierge-level communication and timely support.\nKey Responsibilities:\nClaim Management: Adjust non-attorney-involved soft tissue bodily injury and auto physical damage claims within assigned authority.\nCoverage & Liability: Confirm policy coverage, investigate loss details, determine legal liability, and evaluate damages in compliance with state laws and regulations.\nMember Experience: Guide members through timelines and next steps, delivering proactive, best-in-class service and communication.\nCollaboration & Risk: Partner with internal teams, business partners, and vendors to resolve claims efficiently while monitoring and managing risk.\nCatastrophe (CAT) Support: Participate in CAT response operations, which may include mandatory on-call periods, evening/weekend/holiday work, and travel with minimal notice.\nWhat You Bring (Must-Have Qualifications):\nEducation: High School Diploma or GED.\nExperience: At least 1 year of injury adjusting or auto liability adjusting experience, including complex vehicle physical damage claims (e.g., total loss, multi-vehicle, or non-owned vehicles).\nKnowledge: Working knowledge of auto claims contracts, coverage evaluation, investigation, negotiation, adjudication, and state insurance regulations.\nSkills: Strong negotiation, conflict resolution, communication, problem-solving, and time-management skills, paired with sound financial judgment.\nLicensing: Ability to acquire and maintain required insurance adjuster licenses within 90 days (up to 3 attempts).\nNice-to-Have Qualifications:\nCurrent experience in a Senior Auto Adjuster / Complex role, or 1+ year as a Complex Senior Auto Adjuster.\n2+ years of auto liability or casualty adjusting experience with complex/multi-vehicle claims.\nPrevious experience handling 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