{"id":3137689,"url":"https://alion.io/job/divan-ru-sistemnyi-administrator","title":"Системный администратор","company":{"id":64963,"name":"Divan","domain":"divan.ru","url":"https://alion.io/company/divan","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HeadHunter","truth_index":{"grade":"C","score":60,"open_postings":6,"ghost_share":0.5,"stale_share":0,"repost_share":0.667,"time_to_fill_p50_days":27,"computed_at":"2026-11-04T06:34:25Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vladimir, Russia"],"countries":["RU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10500,"max_usd":26000,"period":"year","method":"role_country_seniority_unknown","sample_n":1316},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"1C","optional":false},{"name":"Active Directory","optional":false},{"name":"Bitrix24","optional":false}],"status":"live","first_seen_at":"2026-10-23T06:43:45Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-05T01:54:39Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Привет! Мы -divan.ru. Мы - большая команда, которая каждый день вдохновляет людей на изменения к лучшему.\n Нам важно чтобы в нашей команде работали сотрудники, искренне разделяющие миссию компании, готовые ежедневно делать наших клиентов счастливее.\nСейчас мы в поиске Системного администратора.\n Обязанности: Прием и регистрация обращений: обработка входящих заявок от сотрудников.\n Первичная диагностика и маршрутизация: классификация инцидентов и распределение задач между профильными отделами (согласно зоне ответственности).\n Сопровождение пользователей: полное ведение заявки от создания до подтверждения закрытия, помощь пользователям в решении типовых вопросов.\n Контроль качества (SLA): мониторинг сроков исполнения заявок, контроль соблюдения регламентов обслуживания, эскалация нарушений.\n Структурирование накопленного опыта, создание и актуализация статей в базе знаний для пользователей и внутренних инструкций для коллег.\n Редкие командировочные выезды для настройки и ремонта оборудования.\n Участие в графике дежурств для оперативного решения критических инцидентов в выходные и нерабочее время.\n Требования: Уверенный пользователь ПК (знание аппаратной части на базовом уровне, умение диагностировать сбои).\n Опыт работы в системе HelpDesk, администрирования 1С, Bitrix24, виртуальной АТС, Active Directory.\n Грамотная письменная и устная речь, умение доходчиво объяснять технические вещи простым языком.\n Стрессоустойчивость, ответственность и клиентоориентированность.\n Условия: Трудоустройство по ТК РФ в компанию ООО «Диван Трейд».\n\n График работы: 5/2, с 9:00 до 18:00 или с 08:00 до 17:00 (возможны корректировки по договоренности).\n Оплачиваемые дежурства в выходные и нерабочее время.\n Место работы - Владимир, большой, стильный и уютный офис.\n Скидки на мебельную продукцию.\n ДМС.\n Бодрая и адекватная команда, ориентированная на развитие, отсутствие бюрократии.\n Яркая и неординарная корпоративная жизнь.","description_format":"text","description_chars":1931,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Russian","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Furniture"],"lifecycle":[{"event":"open","at":"2026-10-23T06:53:33Z"}],"visa":[],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.839,"p_room":0.9,"age_days":11,"expected_fill_days":27,"reasons":["conf:7","win:mid"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/divan-ru-sistemnyi-administrator","json_url":"https://alion.io/job/divan-ru-sistemnyi-administrator.json","meta":{"generated_at":"2026-11-05T05:54:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7123,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":64963},"rest":"https://alion.io/mcp/rest/get_company?id=64963"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdivan-ru-sistemnyi-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdivan-ru-sistemnyi-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdivan-ru-sistemnyi-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/divan-ru-sistemnyi-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdivan-ru-sistemnyi-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3137689}},{"tool":"search_jobs","arguments":{"company":"divan.ru","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3137689},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}