{"id":1766206,"url":"https://alion.io/job/diversified-maintenance-systems-llc-human-resources-representative","title":"Human Resources Representative","company":{"id":2236019,"name":"Diversified Maintenance","domain":"diversifiedm.com","url":"https://alion.io/company/diversifiedm","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"HR","role_family":"HR","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Birmingham, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":59000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1540},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-03T14:01:54Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-13T06:10:42Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Overview\nJoin Diversified Maintenance! We’re committed to delivering exceptional cleaning, landscaping, and restoration services for commercial facilities. Be part of a welcoming and collaborative team where innovation meets excellence. We offer steady, reliable work in janitorial management, full-time and part-time janitorial roles, maintenance, landscaping, and metal restoration. If you want to make a meaningful impact and build a lasting career, we have opportunities for you. Join us and grow with a leader in the industry!\nJob Description\nDiversified Maintenance is hiring a Temporary Human Resources Representative for a 3-month assignment. This temporary position serves as the primary point of contact for branch management regarding general human resources inquiries, benefits issues, employee orientation, resolution of payroll discrepancies, and interpretation of human resources policies and procedures. The Temporary Human Resources Representative is responsible for providing branch-level human resources administration and support throughout the duration of the 3-month assignment.\nThis role offers an excellent opportunity to contribute to a dynamic HR team while supporting key human resources functions and ensuring a positive employee experience across assigned branches. This is an in-person, office position.\nRESPONSIBILITIES:\nProvide guidance and support on employee relations matters while conducting workplace investigations and partnering with HR leadership to determine appropriate resolutions\nConduct workplace investigations involving harassment, discrimination, retaliation, misconduct, policy violations, attendance concerns, workplace conflict, and performance issues\nCollect employees' statements, supervisors, witnesses, clients, and other stakeholders to gather facts and determine appropriate resolutions\nPrepare detailed investigative summaries, findings, recommendations, employee statements, and supporting documentation for HR leadership\nMaintain employee relations case files and investigative documentation with discretion\nProvide guidance to leaders regarding corrective actions, employee performance concerns, and HR best practices\nProvide guidance to ensure adherence to federal, state, and local employment laws, company policies, and client requirements\nServe as a resource to managers and employees by directing FMLA, ADA, Leave of Absence (LOA), military leave, reasonable accommodation, and other protected leave inquiries to the appropriate internal departments while ensuring timely coordination and communication\nPartner with internal HR departments to resolve complex employee issues while minimizing organizational risk\nDevelop and facilitate Human Resources training sessions for new and existing managers on policies, employee relations, documentation, and best practices\nParticipate in special HR projects and lead organizational initiatives to support business objectives and operational efficiency\nAssist with continuous improvement efforts by identifying process enhancements and recommending HR best practices; developing process improvement plans, and lead implementation to resolve deficiencies\nInvestigate payroll discrepancies, pay corrections, overtime concerns, timekeeping issues, and employee compensation matters while partnering with Payroll to ensure accurate and timely resolution\nProcess employee status changes including transfers, separations, organizational changes, and other HR transactions utilizing AD-X, WinTeam, iCIMS, and other HR systems\nAssist with unemployment claims, employment verifications, and HR compliance documentation\nMaintain accurate employee records and HR documentation while ensuring compliance with company policies\nReview pre-employment background screening results and adjudicate cases in accordance with company policy, client requirements, and applicable laws\nEvaluate criminal history, motor vehicle records (MVRs), and other screening results to determine employment eligibility while ensuring consistency and compliance\nPartner with Recruiting Manager and HR leadership to communicate adjudication decisions and resolve complex background screening issues\nMaintain adjudication records and documentation while ensuring compliance with the Fair Credit Reporting Act (FCRA), company policies, and client requirements\nPartner with Operations leadership to provide proactive HR support across assigned business regions and multiple states\nBuild collaborative relationships with managers to support operational effectiveness and consistent HR practices\nServe as a liaison between Operations and Corporate HR departments, including Payroll, Benefits, Leave Administration, Workers' Compensation, Recruiting, Legal, and other internal departments to resolve employee and operational issues\nManage multiple priorities while meeting deadlines in a fast-paced, high-volume environment\nProvide guidance to managers regarding company policies, workplace investigations, documentation standards, employee relations, and progressive discipline\nQUALIFICATIONS (MUST HAVE):\nMust possess one or more of the following:Associate’s degree in Human Resources, Business, or related field with a minimum of two (2) years of progressively responsible human resources experience\nHigh school diploma or equivalent with a minimum of three (3) years of progressively responsible human resources experience\n\nCurrent state driver’s license, maintains a clean driving record, and meets minimum insurance requirements as per Company policy, and ability to safely operate a personal vehicle \nMinimum of two (2) years of progressively responsible Human Resources experience\nExperience conducting employee relations investigations, documenting findings, and providing recommendations to leadership\nExperience reviewing pre-employment background screenings and adjudicating cases in accordance with company policy and applicable laws\nExperience investigating payroll discrepancies and utilizing HRIS platforms\nStrong knowledge of employee relations, workplace investigations, HR policies, and employment law\nAbility to manage multiple priorities, exercise sound judgment, and meet deadlines in a dynamic, high-volume environment\nExcellent interpersonal, organizational, and communication skills with the ability to effectively coach managers and build relationships at all levels of the organization\nAbility to maintain sensitive employee and business information with utmost discretion\nAbility to work independently, adapt to changing business needs, and collaborate effectively across multiple departments\nWillingness and ability to travel throughout the assigned business regions, including occasional overnight travel\nPREFERRED QUALIFICATIONS (NICE TO HAVE):\nBachelor’s degree in Human Resources, Business, or related field\nPrior Human Resources experience supporting a high-volume, multi-state workforce\nExperience in Microsoft Office Suite and HRIS platforms such as AD-X, WinTeam, iCIMS, or similar systems\nProfessional Human Resources certification (SHRM-CP, SHRM-SCP, PHR, or SPHR)\nExperience conducting workplace investigations and resolving employee relations matters\nWorking knowledge of federal and state employment laws and HR compliance\nBENEFITS:\nMedical, dental, vision, basic life, AD&D, retirement plan and disability insurance\nEight paid holidays annually, five sick days, and four personal days\nVacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.\nClosing\nDiversified Maintenance is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.\nIf you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department.\nRequisition ID\n2026-1667546","description_format":"text","description_chars":8125,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-03T14:01:54Z"}],"visa":[],"liveness":{"score":31,"band":"fade","label":"Fading","p_open":1,"p_active":0.57,"p_room":0.55,"age_days":9,"expected_fill_days":8,"reasons":["conf:5","urgency","win:tail","comp:junior,brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/diversified-maintenance-systems-llc-human-resources-representative","json_url":"https://alion.io/job/diversified-maintenance-systems-llc-human-resources-representative.json","meta":{"generated_at":"2026-10-13T09:36:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14571,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2236019},"rest":"https://alion.io/mcp/rest/get_company?id=2236019"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdiversified-maintenance-systems-llc-human-resources-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdiversified-maintenance-systems-llc-human-resources-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdiversified-maintenance-systems-llc-human-resources-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/diversified-maintenance-systems-llc-human-resources-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdiversified-maintenance-systems-llc-human-resources-representative"}]}