{"id":3293944,"url":"https://alion.io/job/diversity-equity-inc-student-experience-manager","title":"Student Experience Manager","company":{"id":2218393,"name":"Diversity, Equity & Inc","domain":"code.berlin","url":"https://alion.io/company/code-berlin","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Berlin, Germany"],"countries":["DE"],"hiring_countries":["DE"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":92000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":284},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"Google Workspace","optional":false},{"name":"Jira","optional":false},{"name":"Notion","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-10-26T17:53:57Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-31T15:10:35Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"About the Role\nThe mission of the Student Experience team is to design, develop, and deliver impactful initiatives that enrich every aspect of students’ academic journey. We foster meaningful connections, empower students to grow personally and professionally, and ensure they remain engaged with CODE’s community long after graduation.\nWe do this across five pillars of student support:\nStudent Support & Communication, Academic Success, Career Success & Personal Growth, Alumni Affairs & Lifelong Engagement, and Community & Wellbeing.\nTo organise the work, each Student Experience team member contributes to all Student Experience pillars while focusing on one phase of the student journey - Entry & Community, Learning & Growth, or Career & Connection.\nThese focus areas ensure that the team thoughtfully shapes, drives, and supports the full lifecycle of the student experience while maintaining a collaborative, generalist approach.\nFocus Area\nIn addition to the general responsibilities, you will focus on Career Development, Alumni Affairs & Community Engagement, strengthening the connections between students, graduates, employers, and the wider CODE community.\nDesign and grow community programmes that connect students, alumni, faculty, and industry partners across cohorts and career stages.\n\nBuild peer-to-peer and mentoring networks that help students and graduates learn from one another.\n\nDevelop alumni engagement touchpoints, from newsletters and updates to reunions, returning-alumni events, and participation in university events.\n\nOwn the approach to ongoing alumni engagement, including communications, newsletters, community updates, events, and opportunities for alumni to contribute to CODE.\n\nLead the integration of new graduates into the alumni community and ensure career and community touchpoints extend beyond graduation.\n\nCollaborate on Graduation and transition activities, ensuring a coordinated and positive handover from student to alumni status.\n\nDevelop initiatives that strengthen long-term relationships among students, alumni, employers, and the wider CODE community.\n\nOwn the continuous improvement of key student journeys, from onboarding through academic progression and graduation.\n\nMap student journeys and service processes to identify friction points, gaps, duplication, and opportunities to improve the student experience.\n\nDesign communication touchpoints and service interactions that are timely, coherent, accessible, and student-centered.\n\nPlan and deliver partner and networking events such as company visits, guest lectures, and Talent Days.\n\nLead the planning of SX formats and events and the integration of new graduates into the alumni community.\n\nOwn the continuous improvement of workflows across relevant digital tools, such as HubSpot, Jira, Notion, Slack, and Google Workspace.\n\nEssential Requirements\n3+ years of experience in student support, student life, career services, alumni relations, community management, event management, or a related field, including at least 2 years in a management or team-lead role.\n\nProven track record of building community or membership programmes, and of developing and executing strategy, managing budgets, and delivering measurable outcomes.\n\nExperience building and maintaining relationships with external partners such as employers, alumni, or community organisations.\n\nExcellent communication and interpersonal skills, with the ability to support students with empathy and discretion.\n\nStrong organisational and time-management skills, with the ability to lead multiple work streams at once.\n\nProactive, solution-focused approach and comfort operating in a dynamic environment.\n\nProficiency with digital tools such as Google Workspace, Notion, and Slack, and comfort with feedback collection and data analysis.\n\nFamiliarity with Confluence, Jira, and CRM systems and student information software, preferably HubSpot.\n\nEnglish at C1 level or higher.\n\nGerman at B2 level or higher, to support students with local administrative processes and communication with external offices.\n\nAdditional Requirements:\nExperience working in an international or multicultural environment.\n\nExperience with DEI topics to support diversity, equity, and inclusion in recruitment and admissions processes.\n\nBachelor's degree or equivalent academic experience.\n\nWhat you can expect:\nPermanent contract\n\nPart-time position (60%)\n\nCampus located in lively Neukölln-work in one of Berlin’s most dynamic neighborhoods\n\nResponsible role in a motivated and supportive team\n\nModern work environment with flexible hours and remote work options\n\n25 days of annual leave (20 statutory + 5 extra from us)\n\nRetirement & pension plans to help you plan for the future\n\nBVG ticket benefit: 5% discount plus an additional €15 monthly contribution from CODE\n\nAccess to Masterplan learning platform for professional growth\n\nSummer and winter employee events for team bonding and fun\n\n10 sessions per year with Nilo.Health for your mental 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