{"id":1568175,"url":"https://alion.io/job/diversity-inc-senior-client-solutions-manager","title":"Senior Client Solutions Manager","company":{"id":2050987,"name":"Matrix Technologies","domain":"matrixti.com","url":"https://alion.io/company/matrixti","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"A","score":95,"open_postings":7,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":71,"computed_at":"2026-11-02T06:13:15Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Edina, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":106000,"max":150000,"currency":"USD","period":"year","gross":null,"usd_annual":150000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-06-10T16:49:19Z","employer_posted_date":"2026-06-10","last_verified_at":"2026-11-02T21:39:41Z","board_verified":true,"closed_at":null,"days_open":145,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":144},"description":"SENIOR CLIENT SOLUTIONS MANAGER\nABOUT US\nMatrix Technologies, Inc. has been a leading provider of engineering, automation, and systems integration services since 1980. Guided by \"The Matrix Way,\" we value teamwork, collaboration, and fun. Recognized as a Top Workplace, we offer flexible schedules, professional growth opportunities, and market-leading compensation. Our expertise spans multiple industries, and 87% of our projects are from repeat clients, showcasing our commitment to quality and customer satisfaction. Come experience “A Better Process for Success” with us.\nCulture matters! At Matrix, our core purpose is Enhancing People's Lives...Every Day. Our fundamentals guide our culture, and you can learn more about our unique environment here: www.matrixti.com/culture.\nOVERVIEW\nJoin our team as a Senior Client Solutions Manager!\nThis is a hybrid role based out of our Minneapolis Office in Edina, MN. The position is salaried.\nThe CSM is focused on early client engagement and initial planning of the project to hand over to the project teams. The CSM maintains and expands relationships with strategically important large and regional customers in addition to multiple named customers within a specific region of the business. The CSM is responsible for supporting the Corporate Account Managers (CAM) in developing, growing, and maintaining key and strategic accounts.\nKEY RESPONSIBILITIES\n Works in a safe manner at all times. Adheres to both Matrix and client-established safety standards when appropriate.\nAdheres to the policies and procedures of the Quality System and/or discipline standards.\nAchieves strategic customer objectives defined by company management.\nClosely coordinates company executives’ involvement with customer management.\nEstablishes productive, professional relationships with key personnel at assigned customers.\nProactively supports a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.\nProactively assesses, clarifies, and validates customer needs on an ongoing basis through project bid walks with clients.\nAssist clients in project definition for undefined engagements by working through conceptual development and a path forward.\nLeads introductory client meetings and supports the project team by developing a streamlined process to set up proposals successfully with each client engagement.\nDevelops and maintains strategic relationships and partnerships with construction and distributors. \nProvides technical training and education to the CAM group and other management groups as needed. \nDevelops and maintains a technical program within a specific discipline, enhancing client services for future growth. \nMaintains strategic relationships with key vendor partners assigned by management. \nUnderstands the competitive landscape in strategic accounts. \nSupports the negotiations of the Master Service Agreement with strategic accounts. \nMeets assigned expectations for profitability. Creates and maintains account-specific sales presentations. \nSupports the completion of strategic customer account plans that meet company standards. \nMaintains high customer satisfaction ratings that meet company standards. \nEnlists the support of engineering and management resources as needed for client proposals. \nCoordinates the involvement of company personnel, including engineering and management resources, in order to meet account performance objectives and customers’ expectations on opportunities. \nLeads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel. \nMaintains involvement in active projects to ensure company and account goals are being managed and attained.\nQUALIFICATIONS\nBachelor's of Science degree or other related technical field, or business/engineering hybrid degree from an accredited college or university. \nMBA preferred\nEngineering/Industrial sales experience \nFive to ten years of strategic sales experience in a business-to-business sales environment\nStrong verbal and written skills \nStrong organizational and time management skills \nComputer proficiency and competent with MS Office products \nActive driver’s license \nAbility to travel frequentlyLocal travel: 25-50%\nOvernight travel: 25-50%\n\nPHYSICAL REQUIREMENTS\nWhile performing the duties of this job, the employee is occasionally required to stand; walk; sit; stoop, kneel, crouch; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk, and hear.\nThe employee must frequently lift and/or move objects up to 10 pounds and occasionally lift and/or move objects up to 25 pounds.\nSpecific vision abilities required by the job include close vision, distance vision, color, vision, peripheral vision, depth perception, and the ability to adjust focus.\nThis employee may perform industrial field work which could include exposure to hazardous locations, inclement weather, moving mechanical parts, noise, ladders, uneven ground, and stairs.\nThis employee may perform industrial field work which could include exposure to a wide range of known food allergens.\nWHY MATRIX?\nPhysical and Mental Wellness and Work/Life Balance:\nHealth Insurance with Prescription Drug Coverage, Dental and Vision Insurance\nGenerous Paid Time Off (Extra Days for Purchase) and Nine Paid Holidays\nPaid Parental Leave, Bereavement Leave\nFlexible Work Schedules, Work at Home Options\nWellness Program with Incentive Dollars, Preventive Health Screenings\nEmployee Assistance Program (EAP), Critical Illness and Accident Insurance\nFinancial Wellness:\n401(k) and Roth Plans with 5% Match and immediate vesting upon enrollment\nMarket-based competitive Compensation and Overtime Pay for Salaried positions\nQuarterly Bonus Program and Spot Bonus Program\nPre-Tax Health Savings Account (HSA) with Match, and Pre-Tax Flexible Spending Account (FSA)\nLife Insurance Paid by Matrix and Buy-Up Options\nShort-Term and Long-Term Disability Plan Paid by Matrix\nPersonal and Professional Growth:\nTechnical, Managerial, and Administrative Career Paths\nOnboarding and Mentoring, Internal Training and Cross Training\nPE Certifications, Registration, and Renewals\nAssessments and Leadership Development\nExternal Certification Programs, Professional Memberships\nTuition Reimbursement Program\nRecognition, Culture, and Other Perks:\nRegular Employee Updates and Town Halls, Annual Engagement Surveys\nEmployee Service Awards and Peer Recognition\nStrong Fundamentals (Core Values)\nEmployee Referral Program/Bonus\nCasual Dress\nDiscount Programs\nCommunity Involvement Committee\nSports Teams and Clubs\nWe offer market-competitive compensation for a Senior Client Solutions Manager, with a base range of $106,000 to $150,000 annually, and a total compensation package that includes profit sharing, ESOP participation, 401(k) matching, and overtime pay. Salaries are based on experience, skills, and qualifications.\nMatrix Technologies, Inc. is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. 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