{"id":3727842,"url":"https://alion.io/job/dixie-recruitment-general-manager-financial-services-2","title":"General Manager - Financial Services","company":{"id":4496665,"name":"Dixie Recruitment","domain":null,"url":"https://alion.io/company/dixie-recruitment","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T09:12:12Z","employer_posted_date":null,"last_verified_at":"2026-10-29T09:12:12Z","board_verified":false,"closed_at":null,"days_open":7,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":7},"description":"Our client, a growing financial services business, is looking for an experienced and adaptable General Manager to establish and manage a new operation in partnership with a large international payments company. The role involves building and leading a team, coordinating the launch, overseeing daily operations and commercial performance, and identifying opportunities to develop further partnerships as the business grows.\n\nKey Responsibilities\n\n Establish the operation, including recruiting and managing the team, setting up systems and procedures, and coordinating the launch.\n\n Oversee technology integration, banking arrangements, client onboarding, reconciliations and client support.\n\n Manage the day-to-day relationship with the business partner, including service-level reporting, operational reviews and issue resolution.\n\n Ensure efficient operational delivery and work with the compliance team to implement applicable FAIS, FICA and exchange control requirements.\n\n Prepare and manage operational budgets, monitor performance against targets and report on costs, revenue and transaction volumes.\n\n Identify new partnership opportunities, prepare business cases and oversee the operational implementation of approved partnerships.\n\n Identify process improvements, manage operational risks and support audits and regulatory reviews.\n\nMinimum Requirements\n\n Relevant degree or equivalent experience.\n\n At least five years' experience in financial services operations or international payments.\n\n Proven management experience and a track record of building an operation, team or processes from the ground up.\n\n Experience managing relationships with established business partners\n\n Sound working knowledge of FAIS, FICA and exchange control requirements.\n\n Strong planning, commercial awareness, problem-solving and stakeholder management skills.\n\n RE1 (Key Individuals) completed, or willingness to pass within three months of starting.\n\nKey Attributes\n\n Adaptable and comfortable working in a growing business.\n\n Proactive, organised and solutions-driven.\n\n Strong leadership skills and the ability to take ownership.\n\n Commercially aware, 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