{"id":4164283,"url":"https://alion.io/job/dixie-recruitment-general-manager","title":"General Manager","company":{"id":4496665,"name":"Dixie Recruitment","domain":null,"url":"https://alion.io/company/dixie-recruitment","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sandton, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T12:01:04Z","employer_posted_date":null,"last_verified_at":"2026-11-12T12:01:04Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Description\n\nGENERAL MANAGER\n\nOur client, a growing financial services business, is looking for an experienced and adaptable General Manager to establish and manage a new operation in partnership with a large international payments company. The role involves building and leading a team, coordinating the launch, overseeing daily operations and commercial performance, and identifying opportunities to develop further partnerships as the business grows.\n\nKey Responsibilities\n\nEstablish the operation, including recruiting and managing the team, setting up systems and procedures, and coordinating the launch.\n\nOversee technology integration, banking arrangements, client onboarding, reconciliations and client support.\n\nManage the day-to-day relationship with the business partner, including service-level reporting, operational reviews and issue resolution.\n\nEnsure efficient operational delivery and work with the compliance team to implement applicable FAIS, FICA and exchange control requirements.\n\nPrepare and manage operational budgets, monitor performance against targets and report on costs, revenue and transaction volumes.\n\nIdentify new partnership opportunities, prepare business cases and oversee the operational implementation of approved partnerships.\n\nIdentify process improvements, manage operational risks and support audits and regulatory reviews.\n\nMinimum Requirements\n\nRelevant degree or equivalent experience.\n\nAt least five years' experience in financial services operations or international payments.\n\nProven management experience and a track record of building an operation, team or processes from the ground up.\n\nExperience managing relationships with established business partners\n\nSound working knowledge of FAIS, FICA and exchange control requirements.\n\nStrong planning, commercial awareness, problem-solving and stakeholder management skills.\n\nRE1 (Key Individuals) completed, or willingness to pass within three months of starting.\n\nKey Attributes\n\nAdaptable and comfortable working in a growing business.\n\nProactive, organised and solutions-driven.\n\nStrong leadership skills and the ability to take ownership.\n\nCommercially aware, collaborative and comfortable managing competing priorities.\n\nWe will be in contact with shortlisted candidates.","description_format":"text","description_chars":2275,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-12T12:57:25Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely 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