{"id":3870348,"url":"https://alion.io/job/djh-client-services-manager-3","title":"Client Services Manager","company":{"id":673125,"name":"DJH","domain":"djh.co.uk","url":"https://alion.io/company/djh-2","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Stoke-on-Trent, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T14:10:28Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-09T00:27:48Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"At DJH, our team is at the heart of everything we achieve. And no matter how much we grow, looking after them will always be our #1 priority. We come in all shapes and sizes, with different qualities, experience and knowledge. Together, our differences create balance. And that is our superpower.\n\nBy joining DJH we’ll be with you at every step, as you grow and develop and build a fantastic career. Together, we’ll achieve great things.\nLet's talk about the role\nAs Client Services Manager, you’ll be fully immersed with our experienced accounts team, working with directors to provide great advice to clients. Life will be fast paced, engaging, creative and rewarding.\n\nIt’s a great opportunity to develop and progress within a forward-thinking and fast-paced firm. You’ll:\nManage and look after your own vibrant and diverse client portfolio.\nCultivate long-lasting relationships becoming the go-to for clients.\nLead a team, overseeing the production of the work to deliver a fantastic service.\nWork collaboratively with directors and other departments to support the overall delivery of services to your portfolio.\nWow clients daily, getting to know their business to deliver a great experience.\nContribute to our growth by retaining existing clients and building relationships with potential new clients.\nCoach and develop the accounts team and line reports.\nLet's talk about you and your skills...\nHungry for a new challenge, you’ll:\nBe ACA / ACCA qualified.\nHave practice experience as a manager.\nHave worked with a range of clients, including owner-managed businesses.\nBe tech-savvy, with a knowledge of CCH desirable.\nBe a superb leader that energises those around you.\nThrive in a collaborative and progressive environment.\nLove getting to know people and be a fantastic communicator.\nLet's talk benefits...\nHere’s a few reasons to come and join us, but you’ll find loads more once you get your feet under the table:\nCompetitive salary \nGenerous holiday allowance with an extra day off to celebrate your birthday\nFlexible hybrid working\nVolunteer day\nTailored learning and development\nCompany pension\nHoliday purchase scheme\nSalary sacrifice health scheme\nSalary sacrifice car scheme\nHealth MOTs\nMental health support\n A fully loaded wellbeing, social & community calendar.\nTogether we achieve great things for our team, clients, communities and the planet. You can read more about DJH here.\n\nIf this role with us as a Client Services Manager sounds good, then what’s stopping you? Apply today!","description_format":"text","description_chars":2503,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Audit & Assurance Firms","Accounting & Bookkeeping Services","Tax Advisory & Preparation"],"lifecycle":[{"event":"open","at":"2026-11-06T14:10:28Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":25,"reasons":["conf:1","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/djh-client-services-manager-3","json_url":"https://alion.io/job/djh-client-services-manager-3.json","meta":{"generated_at":"2026-11-09T04:22:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3549,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673125},"rest":"https://alion.io/mcp/rest/get_company?id=673125"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdjh-client-services-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdjh-client-services-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdjh-client-services-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/djh-client-services-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdjh-client-services-manager-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3870348}},{"tool":"search_jobs","arguments":{"company":"djh.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3870348},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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