{"id":3194004,"url":"https://alion.io/job/dk-key-account-manager","title":"Key Account Manager","company":{"id":1774758,"name":"Dorling Kindersley","domain":"dk.com","url":"https://alion.io/company/dk-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Echt, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":4076,"max":7045,"currency":"EUR","period":"month","gross":null,"usd_annual":94716},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false}],"status":"live","first_seen_at":"2026-10-21T07:37:24Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-25T10:43:09Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Echt, Limburg | € 4,076 - € 7,045 | Full-time | Hybrid | Company car | Bonus\nAre you ready to take ownership of strategic customer relationships and drive commercial success? As Key Account Manager within our Consumer Products division in Echt, you are responsible for one of the two key customer accounts, building strong partnerships and driving sustainable business growth.\nYou combine a strategic mindset with commercial acumen and financial insight. As a trusted partner to your customers, you understand their needs, identify opportunities for growth and ensure that customer expectations are aligned with business objectives and operational performance.\nWorking closely with internal stakeholders and colleagues across our international network, including our UK operations, you play an important role in ensuring a consistent approach to customer management and service delivery. This also involves regular collaboration and visits to our UK location.\nYOUR TASKS\nAs Key Account Manager, you are responsible for the strategic and commercial development of your customer accounts, ensuring strong relationships and sustainable business performance.\nBuild and develop long-term relationships with key customers, acting as a trusted partner and strategic point of contact.\nTake ownership of account performance, including P&L, budgets, forecasts and profitability.\nDevelop account plans and identify opportunities to grow existing business through additional services and cross-selling.\nMonitor KPIs and financial performance, translating insights into improvement plans and commercial opportunities.\nLead customer reviews, present performance results and discuss trends, forecasts and recommendations.\nManage commercial agreements, pricing, contract negotiations and customer requests, including RFQs.\nCoordinate internal stakeholders to align customer needs with operational capabilities and commercial objectives.\nWork closely with international colleagues, particularly in the UK, to ensure alignment in customer management and service delivery.\nAlign with and support the Operations Manager, providing direction and ensuring alignment on customer priorities.\nYou are reporting directly to the Director Accountmanagement & Operations.\nWHAT’S IN IT FOR YOU\nExperience matters. But at Arvato, your development doesn’t stop. In this role, you’ll work in an international, data-driven supply chain environment where technology, customer impact, and ownership are central.\nThrough our extensive learning center and targeted training programs, you’ll have the opportunity to further develop yourself, both professionally and personally.\nWe offer:\nA gross monthly salary between €4,076 and €7,045 based on 40 hours, depending on your experience;\nElectric company car;\n25 vacation days based on a 40-hour workweek;\nA performance bonus;\nA company laptop and mobile phone, also available for personal use;\nAdditional leave options: buy up to one extra week of vacation and receive 3 additional “non-sick” leave days;\nAn attractive pension scheme;\nTravel allowance;\nEmployee Benefits @ Work (discounts on various products and services);\nDiscounts on your gym membership and bike plan;\nAn international, informal, and entrepreneurial work environment.\nFor this position, it is necessary that you have the legal right to work in the Netherlands at the time of applying.\nYOUR PROFILE\nWe are looking for an Key Account Manager who thrives in a complex contract logistics environment and enjoys building customer relationships, identifying commercial opportunities, and working in a dynamic operational setting.\nYou bring:\nBachelor's degree (HBO level), preferably in Supply Chain Management, Logistics, Business Administration, or a related field;\nExperience in a similar Key Account Management or Contract Management role within contract logistics;\nExperience with KPI management, commercial analysis, and stakeholder management;\nExcellent communication skills in English;\nExperience with SAP or similar ERP systems is preferred;\nA proactive, analytical, and results-driven mindset.\nIn addition, you recognize yourself in the following:\nYou enjoy working in an international and fast-paced environment;\nYou easily switch between customers, operations, and commercial stakeholders;\nYou take ownership and continuously look for opportunities to improve processes and create value.\nWHAT’S NEXT\nOur process is fast and straightforward:\nPhone interview with the recruiter;\nFirst interview on-site;\nOnline Assessment;\nSecond interview including a case study;\nFeedback within 48 hours.\nArvato is an equal opportunity employer. We assess candidates based on talent and motivation.\nReady to make impact in a high-tech supply chain environment with international customers? Apply now.\nJob seekers should beware of unsolicited emails from anyone claiming to be a recruiter from Arvato, as job scams are becoming more common. These emails are intended to deceive potential applicants to provide personal information that may be used for criminal purposes.\nAcquisition in response to this vacancy is not appreciated.\n Disclosure requirements pertaining to the collection of your personal data:\nResponsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.\nThe retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.\nYou can contact the company’s Data Protection Officer at the above-mentioned postal address.\nFurther information on data protection and your rights can be found here.\nRecruiting-Platform powered by SmartRecruiters.","description_format":"text","description_chars":5907,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Gym membership"],"hiring_locations":[{"name":"Netherlands","iso":"NL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-24T03:40:03Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":19,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":94716,"is_top_pay":false},"html_url":"https://alion.io/job/dk-key-account-manager","json_url":"https://alion.io/job/dk-key-account-manager.json","meta":{"generated_at":"2026-10-25T11:02:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15803,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1774758},"rest":"https://alion.io/mcp/rest/get_company?id=1774758"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdk-key-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdk-key-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdk-key-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dk-key-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdk-key-account-manager"}]}