{"id":3193995,"url":"https://alion.io/job/dk-manager-supply-chain-operations-fixed-term-contract","title":"Manager - Supply Chain Operations (Fixed Term Contract)","company":{"id":1774758,"name":"Dorling Kindersley","domain":"dk.com","url":"https://alion.io/company/dk-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":153,"ghost_share":0,"stale_share":0.993,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"contractor","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":77000,"period":"year","method":"role_country_seniority_unknown","sample_n":550},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":true},{"name":"Microsoft Excel","optional":true}],"status":"live","first_seen_at":"2026-10-21T09:07:10Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-30T04:27:31Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Founded in 2008, BMG is committed to building the world’s most trusted, forward-looking music company. Following its combination with Concord in 2026, BMG brings together global scale, deep expertise, technology, and partnership to unlock new opportunities for creators while protecting and growing the long-term value and cultural impact of their work.\nBMG’s repertoire includes works by iconic global artists, songwriters, composers, and playwrights, including will.i.am, Phil Collins, Tina Turner, Lin-Manuel Miranda, Jason Aldean, Jelly Roll, Evanescence, Kylie Minogue, Billie Holiday, Rodgers & Hammerstein, Creedence Clearwater Revival, Tennessee Williams, OneRepublic, Daddy Yankee, and Leonard Bernstein.\nHeadquartered in Nashville with 18 offices globally, BMG is privately held and part of Bertelsmann, the international media, services and education company, with a minority stake held by affiliates of Great Mountain Partners.\n We are looking for a Manager - Supply Chain Operations to join us on a fixed-term contract through to April 2027. In this role you'll play a pivotal role in bringing recorded music products to market, ensuring every release is accurately configured, manufactured, delivered, and available to audiences on time.\nThis is a highly collaborative role at the heart of the release process, connecting repertoire, marketing, commercial, digital operations, manufacturing, and distribution partners. You'll oversee the end-to-end operational execution of both physical and digital products, helping artists and labels maximise the impact of their releases while driving efficiency, accuracy, and continuous improvement across our workflows.\nIf you're passionate about music, thrive in fast-paced operational environments, and enjoy turning complex release plans into flawless execution, we'd love to hear from you!\nResponsibilities\nManage the creation, configuration, and maintenance of physical and digital products across internal supply chain systems and external partner platforms.\nOwn the operational setup of digital releases, ensuring product configuration, metadata, assets, territories, release dates, pricing, and other delivery requirements are correctly established for distribution to DSPs.\nWork with Marketing and repertoire teams during release planning to identify digital and physical requirements and opportunities early, translating marketing plans into the appropriate operational setup and platform execution.\nCoordinate with Digital Operations and other specialist teams where direct DSP intervention, delivery escalation, rights-management activity, or platform troubleshooting is required.\nTranslate approved commercial and release plans into executable operational timelines, product specifications, manufacturing orders, and digital delivery requirements.\nCoordinate physical manufacturing across all product formats, including CDs, vinyl, cassettes, box sets, special packaging, and other physical configurations.\nManage production milestones, including receipt of audio, artwork, metadata, approvals, proofs, test pressings, and final manufacturing sign-off.\nEnsure physical and digital products are operationally ready for release, with complete assets, accurate data, appropriate digital product configuration, confirmed partner deliveries, and clear exception management.\nCoordinate product lifecycle events, including changes, cancellations, reissues, represses, territory changes, pricing updates, and takedowns.\nAct as the primary operational link between repertoire owners, Marketing, Commercial, Metadata, Asset Management, Digital Operations, manufacturers, and distribution partners.\nInvestigate and resolve operational issues affecting product setup, manufacturing, delivery, release availability, quality, digital exploitation, or customer fulfilment.\nMaintain accurate project status, documentation, process controls, and operational KPIs, escalating risks that may affect release dates, digital availability, or service levels.\nDrive standardisation, automation, and continuous improvement across product setup, manufacturing, and release management workflows.\n Essential \nExperience in supply chain operations, product operations, production, release management, or a comparable operational environment within recorded music or digital content.\nA strong preference for working knowledge of digital product setup and digital music distribution, including the data, metadata, assets, territories, timing, and configuration required to successfully deliver and maintain products across DSPs.\nWorking knowledge of physical product setup and the dependencies required to bring physical products to market.\nUnderstanding of physical manufacturing workflows, specifications, lead times, approvals, and quality controls.\nStrong project coordination skills, with the ability to manage multiple releases, milestones, and dependencies concurrently.\nHigh level of accuracy and attention to detail when working with product data, metadata, assets, specifications, and deadlines.\nComfort using workflow tools, product management systems, DSP/distributor platforms, spreadsheets, and operational reporting.\nDesirable\nExperience within the recorded music, entertainment, media, or another rights-based content industry.\nKnowledge of music industry identifiers such as UPCs and ISRCs, digital release structures, DSP requirements, and content delivery standards.\nExperience working with global manufacturers, physical distributors, digital delivery partners, and content management platforms.\nAdvanced Microsoft Excel skills, including Power Query, and experience using reporting or business intelligence tools.\nExperience implementing automation, AI solutions, or workflow improvements that drive operational efficiency and reduce manual processes.\nCuriosity about systems, technology, and innovative ways of improving release and catalogue management.\n Benefits\n25 days pro-rated annual leave, plus 3 days between Christmas & New Year and an extra day for your birthday!\nFlexible working opportunities.\nSubsidised gym membership.\nPrivate Health Insurance.\nCompetitive pension scheme.\nAll parents, regardless of gender or sexual orientation, will receive 6 months of fully paid parental leave.\nAnnual gig allowance.\nArtist showcases.\nCycle to work scheme.\nSeason Ticket Loan.\nWorkplace Nursery Scheme\nAccess to our Employee Assistance Programme.\nGive As You Earn Scheme.\nA fun and sociable office environment.\nReady to shape the future of music? Apply now!\nAt BMG, we recognise the power of music and are dedicated to ensuring it thrives. We are a community of artists, songwriters, and partners, working together to create music and build lasting careers. Here, music creators find not just a business partner, but a trusted home where their work shapes culture and leaves a legacy. Together, we evolve and grow.\nWe believe that creativity flourishes when people feel they belong. That means building a culture where everyone can show up as themselves, contribute freely, and be treated with fairness and respect - whatever their background, identity, or life story. We’re committed to creating a workplace where individuality is valued, inclusion is intentional, and everyone has the chance to grow. All applicants to BMG will receive equal treatment regardless of age, disability, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.\nDisclosure requirements pertaining to the collection of your personal data:\nResponsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.\nThe retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.\nYou can contact the company’s Data Protection Officer at the above-mentioned postal address.\nFurther information on data protection and your rights can be found here.\nRecruiting-Platform powered by SmartRecruiters.","description_format":"text","description_chars":8342,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Flexible schedule","Gym membership","Health insurance","Parental leave","Workplace nursery"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Supply Chain"],"lifecycle":[{"event":"open","at":"2026-10-24T03:40:03Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.616,"p_room":1,"age_days":7,"expected_fill_days":28,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/dk-manager-supply-chain-operations-fixed-term-contract","json_url":"https://alion.io/job/dk-manager-supply-chain-operations-fixed-term-contract.json","meta":{"generated_at":"2026-10-30T05:35:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7773,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1774758},"rest":"https://alion.io/mcp/rest/get_company?id=1774758"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdk-manager-supply-chain-operations-fixed-term-contract"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdk-manager-supply-chain-operations-fixed-term-contract"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdk-manager-supply-chain-operations-fixed-term-contract"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dk-manager-supply-chain-operations-fixed-term-contract\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdk-manager-supply-chain-operations-fixed-term-contract"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3193995}},{"tool":"search_jobs","arguments":{"company":"dk.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3193995},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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