{"id":2071789,"url":"https://alion.io/job/dksh-engineer-technical-services-4","title":"Engineer Technical Services","company":{"id":20289,"name":"DKSH","domain":"dksh.com","url":"https://alion.io/company/dksh","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":26,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":34000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":6708},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-28T02:00:00Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-11T21:53:38Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"About the Role\nThe Engineer, Technical Services is responsible for the installation, maintenance, troubleshooting, and repair of Espec environmental test chambers within DKSH's Technology business unit, serving the Semiconductor and Electronics segment in Malaysia. This role is essential to ensuring equipment performance, minimizing downtime, and delivering a consistently high standard of on-site technical support to customers.\nWhat You Will Deliver\nPerform installation, setup, and commissioning of environmental test chambers to ensure reliable and fully compliant equipment operation\nCarry out preventive maintenance and routine servicing to maximize equipment uptime and long-term reliability\nTroubleshoot and repair electrical, refrigeration, and control system issues to restore equipment performance promptly and effectively\nProvide on-site and remote technical support to customers, minimizing equipment downtime and maintaining high levels of customer satisfaction\nPrepare accurate service reports and maintain proper documentation in accordance with company standards and requirements\nCoordinate technical support activities, communicate clearly and professionally with customers, and manage spare parts arrangement for service and repair jobs\nEnsure all service work is carried out in full compliance with safety requirements and company standards\nRespond to urgent breakdown calls promptly with a solution-focused approach to minimize operational disruption for customers \nWhat You Bring\nBachelor's Degree in Chemistry\nMinimum 5 years of working experience in a relevant technical sales or specialty chemicals environment\nAdvanced knowledge and understanding of the industry, market, competitors, and customers\nAdvanced knowledge of sales and marketing principles with a demonstrated ability to apply them effectively in a technical sales context\nAdvanced research and analytical skills with the ability to translate market insights into effective commercial strategies and actions \nWhy Join DKSH\nAt DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Engineering.\n#LI-CG1","description_format":"text","description_chars":2339,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Malaysia","iso":"MY","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale","Pharmaceutical Distribution","Medical Equipment Distribution"],"lifecycle":[{"event":"open","at":"2026-10-08T07:24:00Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.802,"p_room":0.75,"age_days":14,"expected_fill_days":17,"reasons":["conf:9","velocity","win:late","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/dksh-engineer-technical-services-4","json_url":"https://alion.io/job/dksh-engineer-technical-services-4.json","meta":{"generated_at":"2026-10-12T15:37:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24583,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20289},"rest":"https://alion.io/mcp/rest/get_company?id=20289"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdksh-engineer-technical-services-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdksh-engineer-technical-services-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdksh-engineer-technical-services-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dksh-engineer-technical-services-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdksh-engineer-technical-services-4"}]}