{"id":2731632,"url":"https://alion.io/job/dksh-general-manager-sales-marketing-4","title":"General Manager, Sales & Marketing","company":{"id":20289,"name":"DKSH","domain":"dksh.com","url":"https://alion.io/company/dksh","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":24,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Management","role_family":"Management","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Petaling Jaya, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18000,"max_usd":39000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1240},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-16T18:10:33Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-21T05:58:07Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"About The Role\nAs General Manager, Sales and Marketing, you will lead the Exclusive 2 team across Client Management, General Trade, and Modern Trade in Malaysia, driving the formulation and execution of sales strategies to achieve targets across assigned businesses and territories. This role is central to DKSH's Consumer Goods growth agenda in Malaysia, delivering commercial excellence through strategic leadership, strong customer partnerships, and a culture of continuous improvement.\nWhat You Will Deliver\nOversee and manage departmental operating budgets and costs according to annual allocations, ensuring efficient and effective use of resources\nFormulate traditional trade sales strategies across the entire product portfolio and develop tailored sales strategies for individual products in consultation with clients\nAssign geographical sales territories and establish budgets, monitoring Key Performance Indicators (KPIs) to manage territorial performance effectively\nOversee the development and implementation of short- and long-term sales plans, introducing new and improved strategies based on anticipated market changes and emerging trends\nOversee pricing and contract negotiations with key customers to facilitate sales agreements and achieve targeted margins\nAnticipate competitors' go-to-market strategies and proactively drive new and enhanced product solutions to address evolving customer needs\nProvide clear direction on sales forecasting and reporting processes and activities to ensure business visibility and decision-making accuracy\nStrategize customer base expansion based on the effectiveness of current sales strategies and plans\nDrive a culture of continuous improvement across sales processes, sales plans, and customer satisfaction\nMonitor department net operating capital and drive prompt payments by customers to maintain healthy working capital performance\nEstablish customer issue resolution processes to ensure effective and timely closure of issues\nDevelop and build long-term strategic relationships with key customers to sustain business objectives and drive loyalty\nCollaborate with cross-functional leaders to anticipate client needs and leverage cross-product and cross-industry business opportunities\nSet direction and cascade team and function goals, ensuring they are well-defined and clearly communicated across the organization\nDrive and manage learning and development of the team in the areas of Field Sales and DKSH behaviors to achieve team and function goals\nChampion continuous self-learning and improvement in Field Sales and DKSH behaviors as part of a growth mindset culture\nAdministrative duties and coordination tasks as required\nWhat You Bring\nDegree or professional qualification in Business Studies, Marketing, Economics, or a related discipline\nMinimum 10 years of experience in a similar industry\nMinimum 5 years of experience in a managerial capacity\nAdvanced knowledge and understanding of the industry, market landscape, competitive environment, and customer dynamics\nAdvanced knowledge and a proven sales track record in assigned territories, products, and services, supported by an established network of industry contacts\nAdvanced negotiation skills with a demonstrated ability to secure commercially favorable outcomes\nAdvanced research and analytical skills to support sound, data-driven decision-making\nProficiency in office productivity tools including Microsoft Excel, Word, and PowerPoint\nFluency in English, both written and spoken\nAbility to manage globally and culturally diverse teams, lead through ambiguity, and drive initiatives that strengthen diversity, equity, and inclusion\nDemonstrated capability to manage organizational complexity, drive continuous improvement, and implement high-impact projects\nCommitted to developing the next generation of leaders and cultivating a strong network of prospective talent\nWhy Join DKSH\nAt DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Consumer Goods.","description_format":"text","description_chars":4232,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale","Pharmaceutical Distribution","Medical Equipment Distribution"],"lifecycle":[{"event":"open","at":"2026-10-16T18:10:33Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":4,"expected_fill_days":17,"reasons":["conf:13","velocity","win:early","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/dksh-general-manager-sales-marketing-4","json_url":"https://alion.io/job/dksh-general-manager-sales-marketing-4.json","meta":{"generated_at":"2026-10-21T19:25:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27475,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20289},"rest":"https://alion.io/mcp/rest/get_company?id=20289"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdksh-general-manager-sales-marketing-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdksh-general-manager-sales-marketing-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdksh-general-manager-sales-marketing-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dksh-general-manager-sales-marketing-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdksh-general-manager-sales-marketing-4"}]}