{"id":3665194,"url":"https://alion.io/job/dksh-product-specialist-18","title":"Product Specialist","company":{"id":20289,"name":"DKSH","domain":"dksh.com","url":"https://alion.io/company/dksh","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":19,"ghost_share":0,"stale_share":0.053,"repost_share":0.263,"time_to_fill_p50_days":21,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johor Bahru, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-15T02:00:00Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-11-09T05:49:54Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"About The Role\nThe incumbent works closely with the Sales Manager in managing the Pharmacy channel for supplements/medicines/OTC/medical devices related products.\nWhat You Will Deliver\nSupport superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.\nProvide input to medical sales plans based on experience. Implement action plans to achieve sales targets for assigned businesses/territories.\nTrack self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed.\nCall/visit existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities.\nConduct product demonstrations and emphasize saleable features/customer benefits.\nPrepare quotation/tender prices, delivery and commercial terms in accordance with company policies.\nReport on the activities and products of the competitors.\nRecord sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases.\nExecute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. to improve sales targets.\nMaintain a customer complaints/issues log and follow up on customer issues.\nRespond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products.\nWork with internal stakeholders to ensure timely delivery or installation of products/systems.\nSupport internal stakeholders in relationship development with key customers.\nWhat You Bring\nDegree or professional qualification in a Science or Medical-related discipline\nMinimum 1 year of experience in a similar role\nFoundational knowledge and understanding of the industry, market, competitors, customers, products, services, and selling techniques\nBasic knowledge of regulatory requirements applicable to products within assigned territories, including handling procedures, shelf life, and warranties\nStrong communication and negotiation skills with a good command of English, both written and spoken\nProficiency in Microsoft Office productivity tools including Excel, Word, and PowerPoint\nWillingness to travel outstation and cover multiple areas as required\nWhy Join DKSH\nAt DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Sales.","description_format":"text","description_chars":2611,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale","Pharmaceutical Distribution","Medical Equipment Distribution"],"lifecycle":[{"event":"open","at":"2026-11-03T05:44:10Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.734,"p_room":0.55,"age_days":25,"expected_fill_days":21,"reasons":["conf:0","velocity","win:tail","comp:junior,brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/dksh-product-specialist-18","json_url":"https://alion.io/job/dksh-product-specialist-18.json","meta":{"generated_at":"2026-11-09T08:49:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7613,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20289},"rest":"https://alion.io/mcp/rest/get_company?id=20289"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdksh-product-specialist-18"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdksh-product-specialist-18"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdksh-product-specialist-18"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dksh-product-specialist-18\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdksh-product-specialist-18"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3665194}},{"tool":"search_jobs","arguments":{"company":"dksh.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3665194},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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