{"id":3788540,"url":"https://alion.io/job/dksh-supervisor-quality-assurance-4","title":"Supervisor Quality Assurance","company":{"id":20289,"name":"DKSH","domain":"dksh.com","url":"https://alion.io/company/dksh","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":99,"open_postings":18,"ghost_share":0,"stale_share":0.056,"repost_share":0.278,"time_to_fill_p50_days":21,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hong Kong"],"countries":["HK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GMP","optional":false},{"name":"ISO 13485","optional":false}],"status":"live","first_seen_at":"2026-11-05T04:59:31Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-08T03:33:13Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About DKSH\nDKSH’s purpose is to enrich people’s lives. For over 160 years, we have been marketing, selling, and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver sustainable growth for our partners. We contribute to improving the quality of life for our employees and people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly listed and operates in 35 markets across Asia Pacific, Europe, and North America. We employ over 26,800 specialists and produced net sales of CHF 11.1 billion in 2025.\nJob Responsibilities:\nThe incumbent will lead a team to build and maintain strong relationships with internal departments and external clients as well as ensuring a quality management system is implemented and maintained.\nEstablish Quality Management System (QMS)\nDescribe how the organization follows GxPs and operates to maintain a state of quality oversight control.\n\nAchieve quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; maintaining quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing changes.\n\nDevelop quality assurance plans by conducting risk analyses; identifying critical control points and preventive measures; establishing quality KPIs, monitoring procedures, corrective actions, and verification procedures.\n\nKeep the QMS current with good industry practices.\n\nAudit Compliance with Quality Management System (QMS)\nAudit compliance with SOPs (i.e. documented procedures vs actual practice). Ensure that self-inspection/ Internal Audit are performed at appropriate regular intervals following a prearranged program and necessary corrective/preventive measures are implemented.\n\nReport QMS metrics (i.e. KPIs), including trends that support decision-making and proactive corrective/preventive actions.\n\nEstablish Procedures\nEnsure that procedures and policies are appropriate and followed.\n\nEnsure quality inspection is performed on incoming products and printed packaging materials using validated procedures (i.e. SOPs, forms and checklists).\n\nEnsure procedures are in place for approval or rejection of products after exposure to adverse storage conditions.\n\nEnsure Investigation of Non-conformance\nEnsure investigation is conducted and root cause is correctly identified and eliminated.\n\nReview complaints/ incidents/ deviations to determine if they relate to a failure to meet specifications/ procedures/ regulatory requirements. If so, investigate and report to top management, clients and/or health authorities if the issue is critical/ serious/ life threatening.\n\nJob requirements:\nBachelor’s degree in Science or QA related disciplines\n\nMinimum of 5 years’ relevant QA experience\n\nExperience working in the pharmaceutical industry in Hong Kong\n\nQuality system management and auditing experience\n\nStrong understanding and knowledge of ISO 9001, ISO 13485, GMP and GDP\n\nExcellent interpersonal and communication skills\n\nStrong analytical capabilities\n\nCandidate with less experience will be considered for the position of Supervisor\n\nWork location: Tsing Yi\n\nSee What You Can Do!\nAt DKSH, we offer you breadth that accelerates growth, trust that lets you lead, and purpose that connects your work to the things people depend on every day. As DKSH spans industries, markets, and segments, serving thousands of customers, you'll build expertise that is rare, well rounded, and difficult to replicate elsewhere. You'll be trusted to own your role and supported to deliver real results. The impact of your work extends far beyond your role. Through the work you do, you are an essential part of making, powering, and improving everyday life.\nLearn more about working at DKSH: https://www.dksh.com/careers\nAll personal data collected will be used for recruitment purpose only.","description_format":"text","description_chars":4067,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale","Pharmaceutical Distribution","Medical Equipment Distribution"],"lifecycle":[{"event":"open","at":"2026-11-05T04:59:31Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":21,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/dksh-supervisor-quality-assurance-4","json_url":"https://alion.io/job/dksh-supervisor-quality-assurance-4.json","meta":{"generated_at":"2026-11-08T07:19:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15925,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20289},"rest":"https://alion.io/mcp/rest/get_company?id=20289"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdksh-supervisor-quality-assurance-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdksh-supervisor-quality-assurance-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdksh-supervisor-quality-assurance-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dksh-supervisor-quality-assurance-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdksh-supervisor-quality-assurance-4"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3788540}},{"tool":"search_jobs","arguments":{"company":"dksh.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3788540},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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