{"id":2200628,"url":"https://alion.io/job/dkv-mobility-live-2nd-3rd-level-support-engineer-a","title":"2nd & 3rd Level-Support Engineer (a*)","company":{"id":4377175,"name":"DKV Mobility LIVE","domain":"styletronic.com","url":"https://alion.io/company/dkv-mobility-live","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Innsbruck, Austria","Kufstein, Austria"],"countries":["AT"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":3267,"max":null,"currency":"EUR","period":"month","gross":null,"usd_annual":43896},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"JavaScript","optional":false},{"name":"PHP","optional":false},{"name":"Go","optional":true},{"name":"MQTT","optional":true},{"name":"PostgreSQL","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-10-05T10:37:00Z","employer_posted_date":null,"last_verified_at":"2026-10-05T10:37:00Z","board_verified":false,"closed_at":null,"days_open":7,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":7},"description":"2nd & 3rd Level-Support Engineer (a*)\n\nVollzeit oder Teilzeit (ab 30 Stunden)| Hybrid | Innsbruck oder Kufstein \n Deine Zukunft bei DKV Mobility - Digitalisiere mit DKV LIVE die Logistik! \n\n Als Teil einer führenden europäischen B2B-Plattform für On-the-Road-Paymentlösungen arbeitest du in einem dynamischen Umfeld mit klarem Wachstumskurs. Unser Purpose treibt uns an: To drive the transition towards an efficient and sustainable future of mobility. \n\nWas du bewegen kannst:\n\nBearbeitung und technische Analyse komplexer Problemstellungen in unseren Backend- und Frontend-Komponenten mit besonderem Fokus auf den Support unserer Portale. \n\nBetreuung und Weiterentwicklung der Schnittstellen zwischen Backend- und Frontend-Systemen sowie von APIs für externe Software, um eine reibungslose Integration und Kommunikation sicherzustellen. \n\nBearbeitung und Verwaltung von Support-Tickets in enger Zusammenarbeit mit funktionsübergreifenden Teams, um eine zeitnahe Lösungsfindung zu gewährleisten. \n\nEntwicklung und Umsetzung von Strategien zur Verbesserung der Produktqualität, Stabilität und der gesamten Benutzererfahrung. \n\nWarum es dir gelingt:\n\nAbgeschlossene technische Ausbildung (HTL, FH oder Uni) im IT Bereich (Informatik, o.Ä.) \n\nKenntnisse in den Programmiersprachen JavaScript und PHP sind von Vorteil. \n\nKenntnisse in der Programmiersprache Golang von Vorteil \n\nKenntnisse in MQTT und IoT Device Kommunikation von Vorteil \n\nGute Kenntnisse in PostgreSQL und SQL-Datenbanken. \n\nHohes Maß an Kunden- und Teamorientierung \n\nSehr gute Kommunikationsfähigkeit \n\nSehr gute Deutsch- und gute Englischkenntnisse \n\nWovon du profitierst:\n\nHome-Office (bis zu 2 Tage/Woche) und Mobile-Office im EWR (bis zu 20 Tage/Jahr) \n\nEssenszuschuss, Jobticket, JobRad, Tankkarte u. v. m. \n\nPersönliche und fachliche Weiterentwicklung \n\nKrisensicheres Umfeld innerhalb der DKV Mobility Group \n\nDeutliche Überzahlung zur marktüblichen Vergütung \n\nVergütung & Rahmenbedingungen\nFür diese Stelle gilt der IT-Kollektivvertrag mit einem Mindestentgelt von EUR 3.267 brutto pro Monat (14 Monatsgehälter). Je nach Qualifikation und Erfahrung ist eine deutliche Überzahlung vorgesehen. \n\nKlingt spannend?\nDann sende deine Bewerbung via smart bewerben \n Wir freuen uns auf dich! \n\nDKV Mobility LIVE GmbH | Endach 33, A-6330 Kufstein | Stadlweg 23, A-6020 Innsbruck","description_format":"text","description_chars":2346,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-09T20:49:15Z"}],"visa":[],"liveness":{"score":83,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.832,"p_room":1,"age_days":6,"expected_fill_days":20,"reasons":["seen:6","win:early"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":43896,"is_top_pay":false},"html_url":"https://alion.io/job/dkv-mobility-live-2nd-3rd-level-support-engineer-a","json_url":"https://alion.io/job/dkv-mobility-live-2nd-3rd-level-support-engineer-a.json","meta":{"generated_at":"2026-10-12T22:36:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":36898,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4377175},"rest":"https://alion.io/mcp/rest/get_company?id=4377175"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdkv-mobility-live-2nd-3rd-level-support-engineer-a"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdkv-mobility-live-2nd-3rd-level-support-engineer-a"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdkv-mobility-live-2nd-3rd-level-support-engineer-a"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dkv-mobility-live-2nd-3rd-level-support-engineer-a\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdkv-mobility-live-2nd-3rd-level-support-engineer-a"}]}