{"id":1961810,"url":"https://alion.io/job/dlocal-people-operations-specialist","title":"People Operations Specialist","company":{"id":6586,"name":"dLocal","domain":"dlocal.com","url":"https://alion.io/company/dlocal","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":88,"open_postings":28,"ghost_share":0,"stale_share":0.286,"repost_share":0,"time_to_fill_p50_days":136,"computed_at":"2026-10-19T05:45:15Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["São Paulo, Brazil"],"countries":["BR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":92000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3394},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Jira","optional":false},{"name":"Slack","optional":false},{"name":"Zendesk","optional":false},{"name":"Zapier","optional":true}],"status":"live","first_seen_at":"2026-10-06T13:45:53Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-20T04:51:07Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"What's the opportunity?\nWe’re looking for a People Operations Specialist to join our global team. This role is key to ensuring smooth People operations across multiple countries. From payroll and benefits to global mobility and labor relations, you’ll play a central role in making sure our employees are supported, our processes run seamlessly, and our company remains compliant with local regulations. If you’re detail-oriented, thrive in dynamic environments, and enjoy collaborating with different stakeholders, this is the opportunity to make a real impact.\nWhat I will be doing?\n Monthly Payroll Management: Consolidate payroll inputs from multiple sources (BambooHR, Monday, Insurance, etc.). Submit data to external providers, audit final reports, and coordinate with Treasury for funding and salary payments.\nAdvanced Employee Service: Own the resolution of employee queries through the Jira ticketing system, Slack, and email. Act as the subject matter expert for inquiries regarding payroll discrepancies, ax logic, and labor rights, ensuring a high-quality and empathetic service experience.\nFinancial Reporting & Liaison: Prepare consolidated reports for Accounting and FP&A, tracking variances and ensuring 100% accuracy in payroll impact.\nGlobal Labor Relations: Review and update labor documentation, including localized contract clauses, country-specific requirements, etc.\n Compliance & Audit: Manage social security and tax payments. Maintain the Standard Operating Procedures (SOPs) for all countries to ensure process continuity and audit readiness.\n Country-Specific Operational Ownership: Manage the end-to-end execution of regional operational nuances, including statutory reporting to local authorities, the adaptation of contracts to meet localized labor statutes (e.g., probation limits and collective bargaining), and the oversight of regional fiscal adjustments such as tax regime shifts or statutory contributions.\nEmployee Lifecycle & Offboarding: Partner with PBPs on disciplinary actions and PIPs. Manage the end-to-end offboarding process, including exit agreements and coordination with legal counsel for claims or lawsuits.\nWhat skills do I need?\n5+ years of experience in Payroll, People Operations, HR Operations, or a related field - ideally in a multi-country or global environment\nStrong understanding of payroll processes, tax compliance, labor laws, and statutory reporting\nDemonstrated ability to reconcile payroll data, audit provider outputs, and resolve discrepancies\nStrong analytical mindset with excellent attention to detail and accuracy\nExperience supporting employee queries through systems such as Jira, Zendesk, Slack, or email\nAbility to work with legal teams, labor counsel, or PBPs on disciplinary actions, PIPs, and offboarding processes\nSolid organizational skills with the ability to manage multiple countries, providers, and deadlines\nStrong written and verbal communication skills in English\nNice-to-Have\nExperience in high-growth international companies\nFamiliarity with Latin America and EMEA labor legislation\nKnowledge of automation, AI tools, or workflow optimization (e.g., AI copilots, RPA, Zapier, or data automation tools) to streamline payroll and employee operations processes\nPrior exposure to process improvement or operational excellence initiatives","description_format":"text","description_chars":3326,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Brazil","iso":"BR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Payment Processing & Gateways","Currency Exchange & FX Payments"],"lifecycle":[{"event":"open","at":"2026-10-06T15:50:06Z"}],"visa":[],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":12,"expected_fill_days":136,"reasons":["conf:0","urgency","win:early"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/dlocal-people-operations-specialist","json_url":"https://alion.io/job/dlocal-people-operations-specialist.json","meta":{"generated_at":"2026-10-20T05:22:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5948,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6586},"rest":"https://alion.io/mcp/rest/get_company?id=6586"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdlocal-people-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdlocal-people-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdlocal-people-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dlocal-people-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdlocal-people-operations-specialist"}]}