{"id":4190066,"url":"https://alion.io/job/dmi-data-center-and-enterprise-it-operations-lead","title":"Data Center and Enterprise IT Operations Lead","company":{"id":2743519,"name":"DMI","domain":"dminc.com","url":"https://alion.io/company/dminc","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Quantico, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Service Desk","optional":false}],"status":"live","first_seen_at":"2026-11-12T19:12:59Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-15T03:34:34Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About DMI\nDMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com\nAbout the Opportunity\nDMI, LLC is seeking a Data Center and Enterprise IT Operations Lead to join us.\nDuties and Responsibilities: Supervises all personnel engaged in the operation and support of computer systems and peripherals for large-scale operations. Supervises and participates in complex operating systems, systems software planning and implementation, and production support activities. Interfaces with Contractor and Government personnel, confers with equipment and software vendors, and directs subordinate personnel to take appropriate courses of action. Provide security operations or coordinate security operations functions in support of the cybersecurity accreditation - risk management framework (RMF) continuous monitoring process. Also responsible for writing, editing, and preparing graphical presentations of technical information.\nManages and operates a centralized service desk. Oversees User Support and Help Desk Specialists resolving request/problem incidents. Ensures all tickets are properly resolved as quickly as possible. Coordinates technical support from other administrators and developers as required. Measures the effectiveness of incidents/problems to determine resolution rates and potential system-wide issues.\nQualifications\nEducation and Years of Experience: Minimum of ten (10) years of progressive experience in operating computer systems. Must have a minimum of three years of supervisory and management experience in 7x24 operational environments. Experience in engineering a data center. Broad experience with virtualized environments, managing SANs/NAS devices, email services, desktop services, and a variety of technologies supporting computing capabilities.\nRequired Skills & Certifications: Demonstrated ability to provide an outstanding customer service experience in a variety of circumstances across all organizational levels. Position requires a minimum of Security Plus, Microsoft Certified Solutions Expert (MCSE) and CISSP certification. Position shall meet the requirements of an ITA III per the DoD 8570.01-M, Certified Information Systems Security Professional (CISSP) certification preferred.\nClearance Requirements: This position requires the person(s) to be eligible and adjudicated to TS/SCI clearance level at contract start.\nCitizenship Status Required: Must be a U.S. Citizen\nPhysical Requirements: None required for this position.\nLocation: Quantico, VA\nMinimum Salary Rate\n$134,659.00Median Salary Rate\n$147,270.00Working at DMI\nDMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:\nDo What’s Right - We lead with honesty and integrity.\nOwn the Outcome - We take responsibility and deliver.\nDeliver for Our Customers - We are relentless about delivering value.\nThink Bold, Act Smart - We innovate with purpose.\nWin Together - We collaborate and celebrate our success.\nThese values aren’t just ideals-they show up in how we support every part of your well-being:\nConvenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.\nDevelopment - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.\n Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.\nRecognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.\nWellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.\nDMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.\n***************** No Agencies Please *****************\nApplicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. 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