{"id":695611,"url":"https://alion.io/job/dnambrands-e-commerce-operations-associate","title":"E-Commerce Operations Associate","company":{"id":685315,"name":"DNAM Brands","domain":"dnambrands.com","url":"https://alion.io/company/dnambrands","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-08-11T18:08:26Z","employer_posted_date":"2026-08-11","last_verified_at":"2026-11-09T08:49:35Z","board_verified":true,"closed_at":null,"days_open":89,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":89},"description":"DNAM Brands is a family-ownedand operated owns and licenses a portfolio of globally recognized fashion and lifestyle brands, including Von Dutch, Ed Hardy, Valentino Orlandi, Allbirds, Badgley Mischka, and more. As our direct-to-consumer business continues to grow, we are seeking a highly organized and detail-oriented E-Commerce Operations Associate to support the daily operations of our Shopify Plus e-commerce business.\nReporting to the Senior E-Commerce Merchandising Manager, this role is responsible for maintaining product catalogs, supporting product launches, ensuring website accuracy, assisting with merchandising execution, and generating operational reports that help drive business decisions. This is an excellent opportunity for someone who enjoys working behind the scenes, has exceptional attention to detail, and thrives in a fast-paced ecommerce environment.\nResponsibilities\nProduct Catalog Management\nBuild, maintain, and organize product catalogs within Shopify Plus\nCreate and update products, variants, pricing, SKUs, UPCs, collections, tags, product descriptions, metafields, SEO information, and product attributes\nPerform bulk product uploads and edits using CSV imports and Shopify bulk editing tools\nMaintain accurate product information across all ecommerce channels\nEnsure consistency across sizing, colors, fabrics, collections, product categories, and merchandising attributes\nConduct quality assurance checks after imports and product updates to ensure data accuracy.\nProduct Launch Coordination\nSupport product launches by maintaining launch timelines and readiness checklists\nCoordinate with Creative and Marketing teams to ensure product photography, imagery, copy, and digital assets are delivered on time\nVerify product pages are complete before launch, including:Images\nPricing\nProduct descriptions\nSize guides\nVariants\nInventory availability\nSEO fields\nPerform pre-launch and post-launch quality assurance testing across desktop and mobile devices\nHelp identify and resolve launch issues before products go live\nMerchandising Support\nAssist with daily merchandising updates within Shopify Plus\nMaintain collections, featured products, product badges, promotional placements, and cross-sell recommendations\nSupport seasonal launches, promotional campaigns, and homepage merchandising updates\nEnsure products are properly categorized and easy for customers to discover\nReporting & Analytics\nGenerate daily, weekly, and monthly e-commerce reports for leadership\nMonitor key business metrics including:Best-selling products\nInventory levels\nSell-through rates\nNew product performance\nCollection performance\nWebsite traffic\nConversion trends\nSupport Google Analytics 4 (GA4) reporting by pulling standard ecommerce reports and identifying unusual performance trends\nMaintain reporting dashboards using Excel, Google Sheets, and Shopify Analytics\nShopify Operations & Automation\nSupport the day-to-day administration of Shopify Plus\nAssist in maintaining Shopify automations and operational workflows\nEnsure new products, collections, and merchandising updates align with automation rules and business processes\nHelp troubleshoot operational issues related to product setup, merchandising, or automation workflows\nMaintain documentation for ecommerce processes, workflows, and standard operating procedures\nCross-Functional Collaboration\nPartner closely with E-Commerce, Marketing, Creative, Inventory Planning, Customer Service, Warehouse Operations, and Production teams\nSupport product launches, inventory updates, promotional campaigns, and seasonal merchandising initiatives\nCommunicate launch readiness and operational issues to appropriate stakeholders\nContinuous Improvement\nIdentify opportunities to improve product setup processes, reporting efficiency, and merchandising workflows\nStay current on Shopify Plus features, ecommerce best practices, and emerging digital commerce technologies\nSupport process improvements that enhance operational accuracy and scalability\n\nQualifications\nBachelor's degree or equivalent experience in Business, Marketing, E-commerce, Operations, or a related field\n2+ years of e-commerce operations or Shopify administration experience\nStrong hands-on experience with Shopify or Shopify Plus\nAdvanced proficiency in Microsoft Excel and Google Sheets, including:VLOOKUP/XLOOKUP\nINDEX/MATCH\nPivot Tables\nFilters\nData Validation\nCSV Imports & Exports\nExperience maintaining product catalogs and performing bulk product uploads\nBasic working knowledge of Google Analytics 4 (GA4)\nExceptional attention to detail and strong quality assurance skills\nExcellent organizational and time management abilities\nComfortable managing multiple priorities in a fast-paced environment\nStrong written and verbal communication skills\nSelf-motivated with a proactive, problem-solving mindset","description_format":"text","description_chars":4848,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Apparel & Fashion 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