{"id":2485314,"url":"https://alion.io/job/dncfacilityservices-remote-client-success-coordinator","title":"Remote Client Success Coordinator","company":{"id":4420337,"name":"Dncfacilityservices","domain":"dncfacilityservices.com","url":"https://alion.io/company/dncfacilityservices","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16000,"max_usd":28000,"period":"year","method":"role_seniority_country_cell","sample_n":8},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-08T00:00:00Z","employer_posted_date":"2026-09-08","last_verified_at":"2026-11-03T02:50:17Z","board_verified":true,"closed_at":null,"days_open":56,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":56},"description":"Dust to Dazzle Maids is a residential and commercial cleaning company based in East Texas, operating since 1982. We're hiring a full-time, remote Client Success Coordinator to run day-to-day operations inside our CRM (Jobber). This is a customer-facing role - you'll be scheduling jobs, processing invoices, sending quotes, and talking directly with our clients by phone, text, and email. You'll also help retain and grow accounts through upselling.\nResponsibilities\nSchedule and manage technician and customer appointments in Jobber\nProcess invoices and handle billing questions\nBuild and send quotes to new and existing clients\nHandle inbound customer service calls, texts, and emails\nProactively follow up with clients to retain service and prevent cancellations\nIdentify and pitch upsell opportunities (add-on services, upgraded packages)\nRequirements\n1-2 years of hands-on experience using Jobber - required, please don't apply without this\nExcellent spoken and written English - you'll be the voice of our company to US customers\nStrong customer service instincts - friendly, patient, solution-oriented\nComfortable making upsell conversations feel natural, not pushy\nReliable high-speed internet, working headset, quiet work environment\nAvailable to work Monday-Friday during US Central Time business hours\nPay & Payment\nStarting rate: $10/hr, full-time\nUpsell bonus opportunities - earn extra for closed upsells and add-on services\nPaid via Wise\nTo Apply\nSubmit:\nYour resume\nA short video (2-3 minutes) introducing yourself in English - cover your Jobber experience, your customer service background, and why you'd be a good fit.\nApplications without an intro video will not be considered.","description_format":"text","description_chars":1696,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T00:14:42Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.467,"p_room":0.36,"age_days":55,"expected_fill_days":28,"reasons":["conf:1","win:tail","crowd:junior"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/dncfacilityservices-remote-client-success-coordinator","json_url":"https://alion.io/job/dncfacilityservices-remote-client-success-coordinator.json","meta":{"generated_at":"2026-11-03T03:44:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5031,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4420337},"rest":"https://alion.io/mcp/rest/get_company?id=4420337"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdncfacilityservices-remote-client-success-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdncfacilityservices-remote-client-success-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdncfacilityservices-remote-client-success-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dncfacilityservices-remote-client-success-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdncfacilityservices-remote-client-success-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2485314}},{"tool":"search_jobs","arguments":{"company":"dncfacilityservices.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2485314},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}