{"id":441937,"url":"https://alion.io/job/dneg-technical-it-engineer","title":"Technical IT Engineer","company":{"id":172179,"name":"DNEG","domain":"dneg.com","url":"https://alion.io/company/dneg","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Support","role_family":"Support","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9000,"max_usd":20000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":755},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Adobe Premiere Pro","optional":false},{"name":"DaVinci Resolve","optional":false}],"status":"live","first_seen_at":"2026-09-06T07:27:59Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-10-30T09:47:41Z","board_verified":true,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":54},"description":"Description\nPosition at DNEG\nTechnical Support Engineer\nExperience\n3-5 years of relevant experience in Technical Support, IT Support, or Post-Production Support.\nKey Responsibilities\nProvide technical support for audio and video production.\nProvide day-to-day IT support to users.\nTroubleshoot and resolve software and technical issues.\nSupport production teams with audio/video-related technical problems.\nInstall, configure, and troubleshoot software and related systems.\nCoordinate with internal teams when required to resolve complex issues.\nTechnical Skills\nThe candidate should have good working knowledge of:\nAvid Pro Tools\nCubase\nAdobe Premiere Pro\nDaVinci Resolve\nAudio & Video Technical Support\nIT Support\nRequired Skills\nGood troubleshooting and problem-solving skills.\nGood communication skills.\nAbility to work independently and with different teams.\nAbility to work in a fast-paced production environment.\n About Us\nWe are DNEG, one of the world’s leading visual effects and animation companies for the creation of award-winning feature film,\ntelevision, and multiplatform content. We employ more than 9,000 people\nwith worldwide offices and studios across North America (Los Angeles,\nMontréal, Toronto, Vancouver), Europe (London), Asia (Bangalore, Mohali,\nChennai, Mumbai) and Australia (Sydney). \nAt DNEG, we fundamentally believe that embracing our differences is a vital component of our collective success. We are committed to creating an equitable, diverse and inclusive work environment for our global teams, where everyone feels they matter and belong. We welcome and encourage applications from all, regardless of background, experience or disability. Please let us know if you need any adjustments or support during the application process, we will do our best to accommodate your needs. 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