{"id":1008157,"url":"https://alion.io/job/dnow-administrative-assistant","title":"Administrative Assistant","company":{"id":450455,"name":"DNOW","domain":"dnow.com","url":"https://alion.io/company/dnow","size_band":"501-1000","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":19,"ghost_share":0,"stale_share":0.842,"repost_share":0,"time_to_fill_p50_days":43,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Houston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":83000,"period":"year","method":"role_country_seniority_unknown","sample_n":3371},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-17T18:48:01Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-09-23T09:04:19Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.\nSTART YOUR CAREER NOW.\nThe Billing Support Specialist is responsible for reviewing invoices for pertinent information to manually enter the information into the customer’s portal or system.JOB RESPONSIBILITIES:\nAnswer incoming calls and emails from customers in order to resolve issues immediately or to track issues to ensure follow up later if more information is needed.\nAssist other team members to make follow up calls regarding customer problems\nTake ownership of each communication with the customer, ensuring follow up communication is made as needed\nAggressively pursue collection of past due amounts\nNegotiate payment plans according to company guidelines\nOther duties, as assigned.\n JOB REQUIREMENTS:\nHigh school diploma or GED. College degree preferred\nExperience with oil & gas billing\nHandle confidential information in a discreet, professional manner\nHigh level of accuracy and sense of urgency\nCommunicate effectively\nStrong attention to detail\nDiscretion with company and vendor information.\nERP System experience (SAP preferred, Oracle, PeopleSoft.)\nStrong background in MS Office and Reporting Queries\nFocused on maintaining the highest level of customer service\n BENEFITS:\n401(k)/ Retirement savings\nComprehensive Benefits (medical, dental, vision, life and disability coverage)\nCareer growth\nFriendly work environment\nPaid vacation/holidays","description_format":"text","description_chars":1569,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Transportation & Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-09-17T18:48:01Z"}],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":5,"expected_fill_days":43,"reasons":["conf:8","stale_co","win:early"],"computed_at":"2026-09-23T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/dnow-administrative-assistant","json_url":"https://alion.io/job/dnow-administrative-assistant.json","meta":{"generated_at":"2026-09-23T16:10:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}