{"id":3306127,"url":"https://alion.io/job/dnow-billing-clerk","title":"Billing Clerk","company":{"id":450455,"name":"DNOW","domain":"dnow.com","url":"https://alion.io/company/dnow","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":31,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":38,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Houston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":62000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4386},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Oracle ERP","optional":false}],"status":"live","first_seen_at":"2026-10-26T00:00:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-05T16:57:54Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.\nSTART YOUR CAREER NOW.\nThe Billing Support Specialist is responsible for reviewing invoices and billing in customer portal systems.JOB RESPONSIBILITIES:\nAnswer incoming calls and emails from customers in order to resolve issues immediately or to track issues to ensure follow up later if more information is needed.\nAssist other team members to make follow up calls regarding customer problems\nTake ownership of each communication with the customer, ensuring follow up communication is made as needed\nAggressively pursue collection of past due amounts\nNegotiate payment plans according to company guidelines\nOther duties, as assigned. JOB REQUIREMENTS:\nHigh school diploma or GED. 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