{"id":1229174,"url":"https://alion.io/job/dnow-field-service-technician-3","title":"Field Service Technician","company":{"id":450455,"name":"DNOW","domain":"dnow.com","url":"https://alion.io/company/dnow","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":29,"ghost_share":0,"stale_share":0.966,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Midland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":83000,"period":"year","method":"role_country_seniority_unknown","sample_n":19516},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-17T00:00:00Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-10-31T13:48:24Z","board_verified":true,"closed_at":null,"days_open":44,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":44},"description":"At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.\nSTART YOUR CAREER NOW.\nA Field Service Technician is a self-starter that will deliver the desired customer service experience, with service success that improves customer satisfaction, maximizes customer retention, and increases profitability.JOB RESPONSIBILITIES:\nProvide service and customer support during field visits or dispatches\n\nTie workflow to schedule\n\nManage all on site installation, repair, maintenance, and test tasks\n\nDiagnose errors or technical problems and determine proper solutions on equipment.\n\nProduce timely and detailed service reports\n\nDocument processes\n\nOperate vehicle in a safe manner and use field automation systems\n\nFollow all company’s filed procedures and protocols\n\nCooperate with technical team and share information across the organization\n\nComprehend customer requirements and make appropriate recommendations/briefings within capabilities.\n\nBuild positive relationship with customers\n\nJOB REQUIREMENTS:\nHigh School diploma and/or equivalent in work experience\n\nExcellent interpersonal skills, proficient in oral and written communications\n\nAssembly experience preferred\n\nBasic reading skills. 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