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Salary
$110k – $125k per year
Location
In office (Concord)
Seniority
Senior · 10+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 23, 2026. First seen by Alion on Sep 17, 2026. DNP Photo scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Discover DNP professional dye-sublimation photo printers for photo booths, event photography, studios and high-volume photo printing. Compare printers, media and solutions.

Job purpose

The Senior Operations Manager is responsible for the overall management of one or more functional areas within manufacturing operations. Will be accountable for establishing and achieving objectives and targets in EH&S, quality, productivity, cost, inventory, and project management within their areas of responsibility

Duties and responsibilities

  • Develops operating plans and budgets in accordance with the annual Sales plan by department and product category.
  • Coordinates, directs, and evaluates the activities of production management and staff.
  • Ensures adequate resources are provided for training and development in each department.
  • Develops improvement plans for safety, quality, productivity, and cost and establishes KPIs (Key Performance Indicators) for each area.
  • Monitors departmental performance to established targets, and reports progress to the VP of Operations and other executive management.
  • Works to develop direct reports through coaching and mentoring; identifies and develops internal talent for next level opportunities.
  • Champions cost reduction and quality improvement efforts while engaging management and staff in problems solving.
  • Ensures accurate process, production, and inventory data are captured, monitored and maintained.
  • Identifies, Manages, and Implements improvement projects throughout area of responsibility; drives teamwork and cooperation on projects as a supporting team member.
  • Communicates and works closely with other departments throughout the facility to ensure support activities are adequately executed in subject areas.
  • Other duties as assigned by management.

Qualifications

  • Bachelor’s Degree in a technical field required (i.e. Engineering or Science). Commensurate work experience in lieu of degree will be considered.
  • >10 years of manufacturing management experience

Preferred Qualifications:

  • Demonstrated experience in operations planning, project management, and KPI development.
  • Financial acumen with direct experience in budget development and cost management.
  • Experience managing a continuous web coating operation or other continuous web-based process (i.e. paper or film coating, extrusion coating, lamination, converting)
  • Strong leadership skills and a track record of identifying and developing talent within the organization.
  • Ability to communicate effectively up and down the organization.
  • Must have strong written and verbal communication skills.
  • Microsoft Office skills.
  • Demonstrated commitment to Safety and Quality

Supervisory Responsibilities

This position has management responsibilities for all staff in the operational area. Direct supervisory responsibilities for operational leadership roles

Physical Demands

  • Ability to work in an office setting and on a production floor. You will use computers and other office equipment such as printers, copiers, postage machines, etc.
  • Able to work in high pace manufacturing environment

Safety Requirements

  • Ability to wear required PPE (including safety glasses, gloves (nitrile, canvas, etc.), hearing protection, ANSI-approved footwear, and others as required.) in any manufacturing area.

DNP IAM is a 100 percent U.S. subsidiary of Dai Nippon Printing Co., Ltd. (DNP) - the world’s largest manufacturer of dye-sublimation media for photo printers and thermal transfer ribbons and barcode printers. DNP Imagingcomm America Corporation has the broadest selection of solutions for the photo retail market and products designed to address retailer’s specific business goals and objectives-backed by the quality and reliability today’s customers expect. Manufacturing, sales, and development offices of dye-sublimation media for photo printers are in Concord, NC, and more information is available at www.dnpphoto.com/en-us/.

DNP Imagingcomm America Corporation is an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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