{"id":2653223,"url":"https://alion.io/job/dnv-cmc-support-coordinator-maritime","title":"CMC Support Coordinator - Maritime","company":{"id":1755554,"name":"DNV","domain":"dnv.com","url":"https://alion.io/company/dnv-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":85,"open_postings":31,"ghost_share":0,"stale_share":0.581,"repost_share":0,"time_to_fill_p50_days":38,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Houston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":83000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2178},"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-15T21:18:12Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-29T19:42:06Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"DNV Maritime is seeking a highly organized and customer-focused CMC Support Coordinator to support our Maritime business operations. This role serves as a critical link between customers, project teams, surveyors, invoicing, sales, and operations, ensuring a seamless customer experience from client onboarding through order execution and invoicing support.\nThe successful candidate will play a key role in customer setup, commercial administration, agreement management, order processing, internal coordination, and system support. This position requires strong attention to detail, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment.\nThis position is located in our DNV offices in Houston, TX, presenting a dynamic hybrid schedule where employees will typically spend three (3) days per week working from the DNV office.Further details regarding role-specific requirements will be shared during the interview process.\nWhat You'll Do:\nServe as a point of contact for the onboarding process of new clients, system access, and order submission processes.\nComplete and maintain vendor registration forms and support documentation.\nReview customer purchase orders to ensure accuracy and alignment with contractual requirements.\nPrepare customer agreements and pricing schedules. \nCreate Internal Order Request Approvals (IORAs) as required.\nMonitor and respond to inquiries received through the various Support mailboxes in a timely and professional manner.\nAssign and validate TAC and plan approval orders when required documentation is available.\nReview and process approval orders for our Engineering team, once all required documents are received\nGenerous paid time off (vacation, sick days, company holidays, personal days)\nMultiple Medical and Dental benefit plans to choose from, Vision benefits\nSpending accounts - FSA, Dependent Care, Commuter Benefits, company-seeded HSA\nEmployer-paid, therapist-led, virtual care services \n401(k) with company match\nCompany provided life insurance, short-term, and long-term disability benefits\nEducation reimbursement program\nFlexible work schedule with hybrid/remote opportunities\nCharitable Matched Giving and Volunteer Rewards through our Impact Program\nVolunteer time off (VTO) paid by the company\nCareer advancement opportunities\n*Benefits may vary based on position, tenure, contract, or grade level.*\nDNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.\nDNV is a proud equal-opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. DNV is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. US applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the North America Recruitment Department (). Information received relating to accommodations will be addressed confidentially\nWhat Is Required:\nHigh School or Equivalent\n3+ years of experience in customer service, order management, project coordination, or business operations.\nExperience working with CRM (Salesforce) system.\nProficiency with Microsoft Office applications, including Excel, Outlook, and Teams.\nAbility to work collaboratively with surveyors, engineers, and other team members.\nExcellent Customer Service Skills\nStrong organizational and multitasking skills.\nExcellent English, written and verbal, communication skills.\nHigh attention to detail and ability to manage complex processes accurately.\nAbility to troubleshoot and resolve client issues promptly and effectively.\nFlexibility to shift resources and priorities based on client needs and input from surveyors and management.\nWe conduct a pre-employment background check and drug screen \nWhat Is Preferred:\nExperience working in a maritime, engineering, technical, or professional services environment.\n\n*Immigration-related employment benefits, for example visa sponsorship, are not available for this position*","description_format":"text","description_chars":4628,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T22:25:32Z"}],"visa":[],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.621,"p_room":0.9,"age_days":13,"expected_fill_days":38,"reasons":["conf:1","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/dnv-cmc-support-coordinator-maritime","json_url":"https://alion.io/job/dnv-cmc-support-coordinator-maritime.json","meta":{"generated_at":"2026-10-30T00:15:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":242,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1755554},"rest":"https://alion.io/mcp/rest/get_company?id=1755554"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdnv-cmc-support-coordinator-maritime"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdnv-cmc-support-coordinator-maritime"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdnv-cmc-support-coordinator-maritime"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dnv-cmc-support-coordinator-maritime\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdnv-cmc-support-coordinator-maritime"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2653223}},{"tool":"search_jobs","arguments":{"company":"dnv.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2653223},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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