{"id":3015156,"url":"https://alion.io/job/dnv-oracle-fusion-hcm-application-support","title":"Oracle Fusion HCM Application Support","company":{"id":1755554,"name":"DNV","domain":"dnv.com","url":"https://alion.io/company/dnv-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":83,"open_postings":26,"ghost_share":0,"stale_share":0.692,"repost_share":0,"time_to_fill_p50_days":38,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gdynia, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":56000,"period":"year","method":"role_country_seniority_unknown","sample_n":84},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Oracle ERP","optional":false},{"name":"Service Desk","optional":false}],"status":"live","first_seen_at":"2026-10-21T13:19:56Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-24T20:58:29Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"You will be the first point of contact for employees, managers and HR users seeking support with Oracle HCM Cloud and related HR systems. You will resolve day-to-day requests, guide users, protect data quality and ensure that more complex issues reach the right specialist team.\nKey responsibilities:\nRespond to support requests concerning Oracle HCM Cloud and related HR processes.\nInvestigate and resolve common access, data, transaction and reporting issues.\nGuide employees, managers and HR users in using the system and following the correct process.\nRecord actions clearly, keep users informed and meet agreed service levels.\nRecognize issues that require specialist support and escalate them with complete, accurate information.\nCreate and improve user guidance, knowledge articles and standard support practices.\nSupport testing and user communication for system updates and process changes. \n Flexible work arrangements for better work-life balance.\nGenerous paid leave, including annual, sick, compassionate, local public holiday, marriage, maternity, paternity and medical leave.\nMedical benefits, including insurance and annual health check-ups.\nPension and insurance benefits, including Group Term Life Insurance, Group Personal Accident Insurance and Travel Insurance.\nTraining and development support, including training sponsorship, on-the-job training and development programmes.\nAdditional benefits, including Long Service Awards and mobile phone reimbursement.Company bonus/profit-sharing opportunities.\n\nBenefits may vary depending on position, tenure, contract and grade level.\nDNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.\n Experience in customer support, HR operations, shared services or a service desk environment.\nGood understanding of HR processes and the importance of accurate employee data.\nConfidence using business applications; experience with Oracle HCM Cloud or another HR system is an advantage.\nStrong analytical and problem-solving skills, with attention to detail.\nClear written and verbal communication in English.\nAbility to prioritize requests, take ownership and work within defined procedures.\nCollaborative, service-oriented and comfortable working with colleagues across functions and countries.\nExperience with Oracle Fusion HCM modules will be considered a strong advantage.\nSecurity and compliance with statutory requirements in the countries in which we operate is essential for DNV. 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