{"id":3970813,"url":"https://alion.io/job/dnv-planner-management-system-certification-audit-planning-and-scheduling","title":"Planner (Management System Certification Audit Planning and Scheduling)","company":{"id":1755554,"name":"DNV","domain":"dnv.com","url":"https://alion.io/company/dnv-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":84,"open_postings":39,"ghost_share":0,"stale_share":0.641,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India","Chennai, India","Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ISO 27001","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-11-09T06:33:41Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-11T01:23:42Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Main Responsibilities (Roles & Responsibilities)\nDevelop and manage detailed audit schedules within the certification cycle, ensuring alignment with client requirements, accreditation standards, and scheme requirements. Maintain a minimum four-month forward planning horizon and establish three-year audit schedules for the assigned customer portfolio using designated planning tools.\nResolve customer requests and service inquiries through the ServiceNow portal within the defined Service Level Agreement (SLA).\nCoordinate auditor assignments based on competency requirements, qualifications, availability, geographical considerations, and project profitability objectives.\nCommunicate, coordinate, and confirm audit dates with clients and auditors, ensuring alignment among all stakeholders and issuing timely audit confirmations to customers.\nMonitor and optimize resource allocation to ensure efficient and cost-effective delivery of certification services, including support for cross-country and cross-regional resource requests through IORA and IWO arrangements.\nEnsure compliance with accreditation requirements, scheme rules, internal quality procedures, and applicable standards, including ISO/IEC 17021.\nCollaborate with other DNV offices and planning teams to secure resources required for audits, training activities, witness assessments, and special assignments.\nMonitor and manage auditor utilization against agreed targets, resource plans, and business objectives.\nPlan and coordinate witness audits to support auditor qualification, competence development, and ongoing performance monitoring in collaboration with the Technical Team.\nMaintain accurate and up-to-date customer information across all relevant business systems and databases.\nSupport capacity planning and demand forecasting activities to ensure adequate resource availability for current and future business requirements.\nEnsure data accuracy, completeness, and integrity across business systems, including Sales Cloud, Service Cloud, NGPS Scheduler, and related applications. Perform regular data maintenance, validation, and data-cleaning activities.\nSupport reporting activities and monitor Key Performance Indicators (KPIs) related to planning effectiveness, resource utilization, service delivery, customer satisfaction, and operational performance.\nPerform administrative and coordination activities related to Business Assurance operations, continuous improvement initiatives, and business projects.\nProvide operational support to other business functions, including Sales, Contract Review, and Invoicing, as required.\nContribute to process improvement initiatives aimed at enhancing planning efficiency, customer experience, data quality, and overall business performance.\nUndertake additional responsibilities, projects, and assignments as delegated by the Line Manager to support organizational objectives and operational requirements.\n Flexible Work Arrangements to support work-life balance and employee well-being.\nComprehensive Leave Benefits, including Annual Leave, Sick Leave, Compassionate Leave, Local Public Holidays, Marriage Leave, Maternity Leave, Paternity Leave, and Medical Leave.\nMedical Benefits, including Health Insurance coverage and Annual Health Check-ups.\n Pension and Insurance Coverage, including:Group Term Life Insurance\nGroup Personal Accident Insurance\nTravel Insurance\nPension Schemes (where applicable)\n\nTraining and Development Opportunities, including:Training Sponsorship Programs\nOn-the-Job Training\nProfessional Development and Learning Programs\nTechnical and Competency Enhancement Initiatives\n\nAdditional Employee Benefits, including:Long Service Awards\nMobile Phone Reimbursement\nEmployee Recognition Programs\n\nPerformance-Based Rewards, including Company Bonus and Profit-Sharing Programs, subject to company policy and business performance.\n*Benefits may vary based on position, tenure/contract/grade level*\nDNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.\nQualifications & Experience\nGraduate degree in any discipline with 3 to 5 years of relevant experience in planning and scheduling within a Certification Body (CB) environment.\nCandidates with experience in Management System Certification Schemes, such as ISO 9001, ISO 14001, ISO 45001, ISO 50001, ISO 22000, and ISO 27001, will be given preference.\nExcellent verbal and written communication skills in English, with the ability to effectively interact with clients, auditors, and internal stakeholders.\nProficiency in computer applications and business systems, including experience with ERP platforms such as Oracle, SAP, or equivalent enterprise management systems.\nPrior experience in a Certification Body, or in a similar planning, scheduling, coordination, or operations role, will be considered a significant advantage.\nKnowledge of additional regional languages, including Hindi, Telugu, Tamil, Kannada, or Malayalam, will be an added advantage and support effective communication with clients and stakeholders across India.\nPreferred Competencies\nStrong planning, scheduling, and coordination capabilities.\nAbility to manage multiple priorities, work under pressure, and consistently meet deadlines in a fast-paced environment.\nExcellent stakeholder management skills with a strong customer-service orientation.\nStrong analytical, problem-solving, and decision-making abilities.\nHigh attention to detail with a commitment to data accuracy and quality.\nAbility to work effectively in cross-functional and geographically dispersed teams.\nStrong organizational skills with the ability to balance customer requirements, accreditation obligations, and resource utilization objectives.\nProactive, adaptable, and solution-oriented approach to handling operational challenges and changing business priorities.\nEducation & Professional Certification (Preferred)\nBachelor's degree in Business Administration, Engineering, Commerce, Science, or a related field.\nKnowledge of certification and accreditation requirements, including ISO/IEC 17021, will be considered an advantage.\nExperience working with certification management systems, CRM platforms, and scheduling tools used within the certification industry is desirable.\nSecurity and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.","description_format":"text","description_chars":6816,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"Malayalam","level":"All levels","optional":true},{"language":"Hindi","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Annual leave","Flexible schedule","Health insurance","Insurance coverage","Life insurance","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Marine & Ocean Engineering","Engineering Services","Testing, Inspection & Certification"],"lifecycle":[{"event":"open","at":"2026-11-09T16:00:51Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":31,"reasons":["conf:4","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/dnv-planner-management-system-certification-audit-planning-and-scheduling","json_url":"https://alion.io/job/dnv-planner-management-system-certification-audit-planning-and-scheduling.json","meta":{"generated_at":"2026-11-11T06:31:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9335,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1755554},"rest":"https://alion.io/mcp/rest/get_company?id=1755554"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdnv-planner-management-system-certification-audit-planning-and-scheduling"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdnv-planner-management-system-certification-audit-planning-and-scheduling"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdnv-planner-management-system-certification-audit-planning-and-scheduling"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dnv-planner-management-system-certification-audit-planning-and-scheduling\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdnv-planner-management-system-certification-audit-planning-and-scheduling"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3970813}},{"tool":"search_jobs","arguments":{"company":"dnv.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3970813},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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