{"id":3235953,"url":"https://alion.io/job/docket-customer-growth-strategist","title":"Customer Growth Strategist","company":{"id":178737,"name":"Docket","domain":"docket.com.br","url":"https://alion.io/company/docket","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Gupy","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"HubSpot","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-25T09:12:11Z","employer_posted_date":null,"last_verified_at":"2026-10-25T09:12:11Z","board_verified":false,"closed_at":null,"days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"About the role\n\nDocket builds AI agents that become part of a B2B company's demand gen engine. Our Website Agent turns anonymous traffic into qualified conversations, Agent Qualified Leads (AQLs) and booked meetings, and we expand into ABM, inbound automation, paid ads acceleration, technical docs and product-led growth.\n\nWe're hiring a Customer Growth Strategist to join our Customer Success team. You've run demand gen yourself. Now you'll sit beside our customers' marketing leaders and help them get the most pipeline out of Docket: where it fits in their stack, which accounts and audiences to go after, which campaigns and content to build, and which agent to add next.\n\nThis is a strategic advisor role, not a campaign execution role. You'll work alongside our Customer Success Managers, who own each customer relationship day to day. You'll sit in Customer Success, not Marketing: you won't run Docket's own campaigns; you'll help our customers run theirs.\n\nWhat you'll do\n\nPlan with customers: run demand gen discovery with marketing leaders, map their stack and funnel, and show where Docket drives the most pipeline\n\nTurn agent data into strategy: use what buyers ask, which accounts engage and where traffic leaks to shape positioning, content, campaigns and ABM lists\n\nLead the next agent: build the plan for each customer's next agent type (ABM, inbound, paid ads, technical docs, PLG) and get it live\n\nProve ROI: tie agent results to pipeline, cost per lead and return on ad spend in quarterly Value Reviews\n\nDrive expansion: spot growth opportunities and build the business case with the VP of Customer Success\n\nFeed proof to Marketing: surface the strongest results for case studies and testimonials\n\nMake the team better: create playbooks and templates the Customer Success team uses across every account\n\nRun on AI yourself: use AI tools and Docket's own agent data to build strategy, reports and playbooks fast\n\nWhat success looks like in year one\nEvery customer in the expansion stage has a next-agent plan, and most have a second agent live\n\nEvery quarterly Value Review shows pipeline and ROI where we have CRM and ad data\n\nThe accounts you support produce a set share of Docket's expansion pipeline, against a target agreed in your first 30 days\n\nCustomer marketing leaders see you as a peer, and ask for you by name\n\nThe team runs your playbooks without you in the room\n\nWho you are\n6+ years in B2B SaaS demand generation, including time as a demand gen manager or director\n\nHands-on with ABM, paid media, content and SEO/AEO, and marketing attribution\n\nYou've owned a pipeline number and can explain what moved it\n\nFluent in HubSpot or Salesforce, and comfortable pulling and reading your own data\n\nCredible in front of a CMO: you lead with insight and numbers, not features\n\nCurious about AI and how it changes the funnel\n\nClear writer and presenter; turns data into a story and a decision\n\nNice to have\nExperience with conversational marketing, intent data or ABM platforms (6sense, Demandbase, Clay)\n\nAgency or consulting experience advising several companies at once\n\nExperience selling to or working in a startup\n\nOriginally posted on Himalayas","description_format":"text","description_chars":3177,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Custom Software Development","Legal Software"],"lifecycle":[{"event":"open","at":"2026-10-25T11:28:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":27,"reasons":["seen:5","win:early"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/docket-customer-growth-strategist","json_url":"https://alion.io/job/docket-customer-growth-strategist.json","meta":{"generated_at":"2026-10-31T20:48:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32740,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":178737},"rest":"https://alion.io/mcp/rest/get_company?id=178737"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdocket-customer-growth-strategist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdocket-customer-growth-strategist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdocket-customer-growth-strategist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/docket-customer-growth-strategist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdocket-customer-growth-strategist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3235953}},{"tool":"search_jobs","arguments":{"company":"docket.com.br","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3235953},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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